Customer Experience & Operations Coordinator

Customer Experience & Operations Coordinator

Are you someone who thrives in a fast-paced environment where every day brings new challenges? Join a growing company where your organizational skills, customer service expertise, and attention to detail will play a key role in supporting both office operations and customer satisfaction.

Why You'll Love Working Here:

• Competitive Pay: $25.00/hour, DOE
• 1st Shift: Monday Friday, 8:00 AM 5:00 PM
• Full-Time Opportunity: 40 hours per week
• Paid Weekly: Get paid your waydirect deposit or pay card options
• Affordable Health Benefits After 30 Days: $5 copays, $5 prescriptions, and FREE telehealth services for you and your family!
• Award-Winning Culture: SIA Best Staffing Firm to Work For winnerinvesting in your success with great benefits, growth opportunities, and a people-first culture.
• Contract-to-Hire Opportunity: NO temps herewith ?nin, you are a Teammate from day one! Whether your journey with us lasts two days or two years, we value your contribution.

What You'll Do as a Customer Service Representative:

• Deliver exceptional customer service by answering incoming calls and assisting customers with questions and service requests.
• Coordinate schedules, appointments, and daily activities to help keep operations running efficiently.
• Maintain accurate customer, service, and operational records within company systems.
• Prepare, organize, and update reports, files, and business documents.
• Support daily office operations, including managing office supplies, mail, and general administrative tasks.
• Assist with coordinating meetings, training sessions, and internal communications.
• Utilize Microsoft Excel, Outlook, and Word to organize information and support business reporting.
• Help maintain a professional, organized, and welcoming office environment.
• Provide operational support to car wash locations as needed to ensure a positive customer experience.
• Identify opportunities to improve workflows and increase operational efficiency.
• Support additional company locations when business needs require.

Skills and Experience

• High school diploma or equivalent; additional education or training is a plus.
• Two to four years of experience in customer service, administrative support, or office operations.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Excellent verbal and written communication skills with a professional phone demeanor.
• High level of accuracy with data entry and record management.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Experience using SAP or similar business software is preferred.
• Ability to work independently while collaborating effectively with a team.
• Adaptable, dependable, and motivated to succeed in a fast-paced work environment.
• Willingness to assist in both office and operational settings as needed.

Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.

• Weekly pay
• $5 prescription drugs
• $5 doctor's visit copays
• Free teledoctor service
• Free counseling services
• Life insurance included
• Vision insurance included
• Dental insurance included
• Vacation and holiday pay
• Scholarship Opportunities
• 401(k) retirement plan
• Free legal services
• Our unbeatable employee discount program

Apply today with