Senior Lab Support Engineer

JOB DESCRIPTION

Work Schedule

Environmental Conditions

Job Description

Job Title: Instrument Qualification Specialist
This is a fully onsite role based at our customer’s site in New Brunswick, NJ. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate.  

Must be legally authorized to work in the United States without sponsorship. 

Must be able to pass a comprehensive background check, which includes a drug screening. 

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Thermo Fisher's clinical research business is a leading global contract research organization and world leader in serving science. We are passionate, deliberate, and driven by our mission – to enable our customers to make the world healthier, safer, and cleaner.

Our Laboratories Functional Service Partnership (FSP) team plays a direct role in advancing drug development by creating sustained groups of talent within our customers’ organizations to provide long-term support. Through this collaborative approach, our professionals bring their commitment to excellence, industry knowledge, and operational strength directly into customer environments, helping to enhance capabilities and advance the delivery of life-changing therapies.

Key Responsibilities

· Manage laboratory instruments lifecycle, including qualification , data integrity, maintenance, repairs, and decommissioning activities.

· Oversee instrument qualifications, collaborate with instrument owners, vendors and IT teams to configure systems and complete data integrity risk assessments within required timelines.

· Independently engage with instrument vendors to understand data flow, software features, data file generation, and 21 CFR Part 11 compliance capabilities of application software.

· Prepare data integrity risk assessments, configuration specifications, and qualification summary reports to ensure compliance for instrument release.

· Facilitate calibration, performance verification / maintenance and decommissioning activities.

· Review vendor-executed calibration, maintenance, repair, and performance verification tasks to ensure compliance with quality standards.

· Manage schedules to ensure timely completion of qualification, calibration, performance verification testing, and maintenance operations.

· Partner with the quality assurance (QA) team to ensure the accuracy and completeness of documentation while addressing and resolving compliance issues.

· Administer user account management activities, including handling password resets and account configuration requests.

· Verify and execute data backup and restoration tasks according to defined processes.

· Ensure timely resolution of quality events to maintain compliance with procedures.

· Participate in the development, update, or revision of Standard Operating Procedures (SOPs).

EDUCATION AND EXPERIENCE

The qualified individual must have a Bachelor of Science degree in chemistry, biology, computer science, or a related discipline, with 4-6 years of relevant qualification experience.

Demonstrated knowledge of compliance requirements under cGMP and FDA regulations, including Good Documentation Practices (GDP) and laboratory GMP principles.

Excellent attention to detail, organizational skills, and ability to create technical documents.

Proven ability to work independently and collaboratively, with a results-oriented mindset and the ability to drive projects to timely completion.

Customer-focused attitude and commitment to meeting deadlines .

Self-motivated with a proactive approach to problem-solving and task ownership .

Knowledge, Skills and Abilities

Proficient in instrument/equipment qualification, maintenance, and change control processes.

Strong experience of 21 CFR Part 11 compliance pertaining to computer systems, including hardware, application software, and operating systems.

Solid grasp of Data Integrity principles in a GxP environment.

Experience in calibration, maintenance, and repair tasks for instrument lifecycle.

Understanding of data file types generated by laboratory instruments and database structures.

Working Environment:

Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

Able to work upright and stationary and/or standing for typical working hours.

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technology with

proficiency.

May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: