Customer Service Representative - State Farm Agent Team Member

Join Our Team at Brad Riley - State Farm Agent!

Join a team that feels like family! Our agency has been in business for nearly six years, growing to a strong team of 16 across two offices. We pride ourselves on an outstanding office culture, where collaboration, support, and success go hand in hand. We offer a well-structured onboarding plan to ensure training is smooth, comprehensive, and effective. Beyond work, we believe in celebrating our team with annual trips and quarterly company outings, making sure hard work is always rewarded. If you're looking for a career with a supportive team, in-depth training, and a culture that values both personal and professional growth, we'd love to meet you!

Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $40,000.00 - $60,000.00 per year.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Gastonia.
• Additional languages spoken: Spanish

Apply Now and Let Us Put You on the Path to Success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.