Collector

Collector Full Time Pontoon Beach, IL, US 11 days ago Requisition ID: 1813 Salary Range: $22.74 to $34.77 annually Benefits: Medical insurance, 100% credit union paid dental and vision insurance, long term and short term disability insurance at no cost, free life insurance and accidental death and dismemberment insurance, and a generous match on the 401(k) plan. Role Member Solutions Specialists are responsible for helping our members find short term and long term solutions to their debt problems. The primary role is to recover past due payments on auto loans, credit cards, signatures loans, lines of credit and negative savings accounts; However, unlike other institutions, we give you the ability to negotiate and work out alternative solutions. More important than short term results is developing a long term partnership with our members and setting them up for future success. Major Duties and Responsibilities Contact delinquent accounts and take appropriate measures to recover Credit Union assets. Handle inbound and outbound telephone calls with members needing assistance with delinquent obligations, reviewing data for workout solutions, skip tracing and making repossession and charge off recommendations. Assist Member Solutions management team with repossessions, total loss claims, garnishments, citations and levies, deceased accounts and member concerns. Identify areas where existing Credit Union programs can be improved and/or enhanced. Perform other duties as identified from time to time. Remains cognizant of and adheres to GCS Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Knowledge and Skills One to two years of similar or related experience Experienced in Microsoft Word, Excel and Outlook #J-18808-Ljbffr