Truck Processing Associate

C&B Operations Associate

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the makingand our story is still unfolding.

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the sales floor. Reporting to the Assistant Store Leader, you'll be responsible for processing incoming trucks, unloading and moving product from the truck to the sales floor, and ensuring merchandise is received, organized, and stocked accurately. This role involves frequent use of pallet jacks, lifting and moving heavy items, and physically handling product throughout the workday. Enthusiasm, and strong multitasking skills are essential for success in this fast-paced role.

A Day In The Life As An Operations Associate...

Process and unload all incoming merchandise trucks in a timely, accurate, and safe manner.

Receive, sort, organize, and prepare merchandise for movement from the truck to the stockroom and sales floor.

Operate pallet jacks and other approved equipment to safely move pallets and product throughout the store.

Lift, carry, push, pull, and move heavy merchandise and boxes as part of the truck processing and stocking process.

Break down pallets and organize merchandise according to department, product type, or designated sales floor location.

Move product efficiently from the truck directly to the sales floor when appropriate, ensuring merchandise is available for customers as quickly as possible.

Stock and replenish merchandise on the sales floor while maintaining an organized and efficient work area.

Maintain a clean, organized, and safe receiving, stockroom, and sales floor environment throughout the truck processing process.

Follow all company procedures and safety standards when unloading trucks, operating pallet jacks, lifting merchandise, and moving product.

Work collaboratively with store associates and management to complete truck processing efficiently and meet operational expectations.

Assist with maintaining accurate inventory by ensuring incoming merchandise is properly received, processed, and placed in the appropriate location.

Identify and communicate damaged, missing, or incorrect merchandise to management.

Maintain awareness of loss prevention, security, and safety procedures while processing and moving merchandise.

Demonstrate a strong sense of urgency, attention to detail, and teamwork in a fast-paced, physically demanding environment.

Support overall store operations by ensuring merchandise is processed from the truck to the stockroom and/or sales floor accurately, safely, and efficiently.

What you'll bring to the table...

Excellent interpersonal skills and ability to build rapport with customers and other associates

Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills

Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning

Engage in, maintain and support store safety standards and training

Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

We'd love to hear from you if you have...

Truck Processing experience preferred

Retail experience preferred