Hiring Event: Customer Service Representative in Gastonia, NC (Onsite) - 12+ Months Contract

Join a Global Leader in Workforce Solutions Net2Source Inc.

Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precisionRight Talent. Right Time. Right Place. Right Price.

Job Title: Customer Service Representative II

Location: Gastonia, NC

Duration: 12+ months extendable or possible hire

Pay Rate: $20/hr. on W2, all inclusive

Hiring Event on: Onsite interview on Jun 2nd and 3rd 2026

Working Conditions:

• Office work environment
• Training schedule is from 8 a.m. until 5 p.m. (Monday through Friday)
• Customer contact representatives will be expected to work the first 6 months of employment in the office full time. At the end of the first 6 months, the candidate may be able to work remotely based on performance. Remote work availability may change based on business needs.

Required:

• Proven verbal and written communication skills.
• Ability to exercise good judgment with minimal supervision.
• Excellent analytical skills, decision making ability, negotiation and problem-solving skills.
• Must have basic knowledge of computers, including customer information systems, Microsoft Office products (Word, Excel, Outlook, etc.).
• A basic understanding of billing, rates, credit, energy usage, and customer accounts.
• Demonstrate the ability to de-escalate a call with irate and difficult customers.

Why Work With Us?

We believe in more than just jobswe build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity

Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition

America's Most Honored Businesses (Top 10%) Fastest-Growing Staffing Firm by Staffing Industry Analysts INC 5000 List for Eight Consecutive Years Top 100 by Dallas Business Journal Spirit of Alliance Award by Agile1