Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About our Agency:
Our agency opened in 2019 and is a close-knit team of four focused on growth, accountability, and strong customer relationships. Before becoming a State Farm agent, I worked as a District Manager for Verizon Wireless, bringing leadership experience and a results-driven mindset into the agency.

I hold a B.A. and am currently pursuing a Master’s in Strategic Corporate Finance. Outside of work, I enjoy hunting, fishing, and spending time outdoors. I’m also a business owner and proud dog mom to three miniature dachshunds. I lead with a servant leadership mindset and focus on supporting my team’s success.

For our team, we offer strong personal and professional development opportunities, health, dental, and vision benefits, reimbursement for licensing costs, and a focus on work-life balance.

Our office culture is built on trust, accountability, and teamwork. We’re looking for someone who is hungry, driven, and ready to work hard while still having fun - someone who wants to grow and be part of a small, supportive team that pushes each other to succeed.

Location Address: Alma, MI 48801

At Susan Smith - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.