Hoarding Social Worker / Care Manager

Position Title Hoarding Social Worker / Care Manager Job Overview We are seeking a dedicated and compassionate Social Worker to join our team. The ideal candidate will have experience in an integrated team approach in providing in‑home care management services and supportive counseling for Hoarding Support Program clients, ages 18+. The SW/CM identifies the needs of clients and provides hoarding case management services and facilitates Buried in Treasures support groups. This position provides in‑home, direct services for clients who are experiencing hoarding behaviors. Services may also be provided in the Northeast HUB (northeast), OIC Philadelphia (north), Brodsky Center (Bala Cynwyd) offices and in‑home. Groups may be provided via telehealth or in person. The Social Worker will play a crucial role in supporting clients’ needs while ensuring compliance with HIPAA regulations. Travel is a must. Duties And Responsibilities Coordinates and provides supportive counseling and care management services for clients with hoarding disorder in the client’s home. There is a large proportion of time spent in clients’ homes for this duty. The average caseload of individual clients will be between 14–20 depending on geographic area; we serve the 5‑county area. Conducts comprehensive assessment of clients’ needs and assesses their goals to develop mutually agreed upon treatment/care plans. Works with clients to enable access to resources appropriate to their individual needs (e.g., referrals to legal services, mental healthcare, and increasing supports in the home). Collaborates with community resources and assists clients with daily life skills to help them function at as high a level as possible. Maintains knowledge of a broad variety of community resources and refers clients when appropriate to support their treatment goals. Provides Motivational Interviewing and Cognitive Behavioral Therapy skills to clients with hoarding behaviors including direct support with sorting and discarding. Utilizes the program model to ensure the client’s home becomes safe and sanitary, and spaces can be used for intended purpose. Provides in‑home support to all clients with hoarding behavior and/or hoarding disorder. Provides advocacy with landlords, community enforcement agencies, family and natural supports, and others as needed. Provides psychoeducation to clients, family and natural supports, and community resources regarding hoarding disorder and other mental health needs. Prepares and documents accurate and timely records including clinical and progress notes, assessment tools, and billing information in compliance with department documentation guidelines and expectations and external regulatory policies. Participates in team conferences, peer supervisory sessions, weekly supervision, department meetings, and other meetings related to care management issues. Facilitates Buried in Treasures and other related support groups, ongoing and as needed. Groups may take place during the day or evening based on client need. Training will be provided. The expectation will be that at least one cohort is running at a time; if need and capacity allow, we may increase. Assists in facilitation of training on Hoarding Disorder with support from team. Training will be provided. Other duties as assigned by direct supervisor. Competencies Knowledge of public benefits and general community resources. Demonstrates a high level of communication skills both written and verbal. Ability to manage and prioritize multiple assignments. Demonstrates a professional demeanor no matter what the situation; must be able to meet and interact professionally, patiently and courteously with a diverse population of clients and families. Ability to work independently — can follow up and follow through. Must be able to exercise independent judgment in an area for which procedures cannot be standardized. Ability to recognize implied problems underlying initial statements of need and to ask questions appropriate to gather information to better serve the client and the agency. Must be able to maintain confidentiality. Ability to participate as a contributing team member of the department. Ability to work as a team member with other clinicians and care managers to ensure the best service to clients. Ability to establish good working relations with other professionals both internally and in the community. Flexibility and the ability to adapt to changes in schedule and assignments. Demonstrates initiative in contributing to the development of the department’s programs and services as well as his/her own professional development. Must be in good standing, maintain any pertinent license(s), and follow guidelines as required by the PA State Board of Social Workers, Marriage and Family Counselors, and Professional Counselors. Demonstrates knowledge, understanding, and implementation of practices based on the NASW code of ethics. Participates in annual Trauma Informed Care training(s). Required Qualifications MSW preferred, or 5 years of experience, preference may be given if experience with those who have Hoarding Disorder. Two to three years of direct service experience required. Proficient user of technology (smart phone/tablet/laptop) and experience using MS Office applications required. EHR/EMR database experience a plus. Additional Requirements Work hours may include evening and weekends. Employee must have a car. Travel is required. Employee must be comfortable going into various neighborhoods throughout the 5‑county area (Philadelphia, Chester, Montgomery, Bucks, Delaware) and home visits. Employee must have a safe driving record on file with the Department of Motor Vehicles in the state in which the employee is licensed to drive. Employee must provide a valid driver’s license and proof of automobile liability insurance. In addition, employee must provide security clearances free of any citations. Employee must pass all necessary criminal and/or background checks. Employee must meet JFCS vaccination requirements at hire and as required by policy. Join our team as a Social Worker where you can make a meaningful impact on the lives of clients and their families during challenging times. Your expertise will be invaluable in providing holistic support within our dynamic social services environment. Benefits 403(b) 403(b) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Mileage reimbursement Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Schedule Monday to Friday Education Master’s (Required) Experience Social work: 5 years (Preferred) working with hoarding clients: 5 years (Preferred) License/Certification Social Work License (Preferred) Ability to Commute Bala‑Cynwyd, PA 19004 (Required) Work Location In person Job Type Full‑time Pay $57,000.00 – $60,000.00 per year #J-18808-Ljbffr Jewish Family and Children's Service of Greater Philadelphia