Ambulatory Laboratory Supervisor

Lead the Future of Ambulatory Laboratory Care at TriHealth Bethesda Medical Center at Arrow Springs As an Ambulatory Lab Supervisor, you’ll lead diverse laboratory and support teams delivering high‑quality outpatient diagnostic services across multiple disciplines. Your leadership will shape daily operations, elevate quality and compliance, and ensure patients and providers receive exceptional, reliable care. This role offers meaningful influence—developing people, optimizing workflows, guiding continuous improvement, and partnering closely with site and system leaders. You’ll balance hands‑on clinical expertise with strategic oversight, driving excellence while mentoring the next generation of laboratory professionals. At TriHealth, you’ll find a collaborative, mission‑driven environment where your leadership matters. If you’re ready to inspire teams, improve systems, and make a lasting impact beyond the bench, this is your opportunity to lead with purpose. Location: Bethesda Medical Center atArrow Springs located on 100 Arrow Springs Blvd., Lebanon, OH 45036 Work Schedule: Full-Time (80 hours bi-weekly) Day shift Incentives & Benefits: We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: Bonus Opportunity: This position qualifies for a$20,000 sign-on bonus with a24-month commitment (external qualified candidates only). Job Requirements: Bachelor's Degree Graduate of an approved MLS program MLS from American Society of Clinical Pathologists (ASCP) 3-4 years’ experience Technical Clinical Laboratory Job Overview: This position is responsible for the supervision of Lead Medical Technologists, Lead Medical Laboratory Technicians, Registered and Registry-Eligible Medical Technologists, Registered and Registry-Eligible Medical Laboratory Technicians, Co‑op Students, Technologist Associates and Technician Aides in Chemistry, Hematology, Coagulation, Microbiology and Blood Bank as well as Outpatient Lab Coordinator, Lab Process Techs, Lead Phlebotomists, and Phlebotomists in Support Services. This position is responsible for scheduling, duty assignments, productivity, quality control, maintenance and repair of equipment, ordering of supplies, and implementation of new equipment and procedures. This position manages overall laboratory operations, performs duties of Lead Medical Technologists and Lead Medical Laboratory Technicians, Medical Technologists and Medical Laboratory Technicians as needed. This position interacts and works effectively and pro‑actively with the Site Leader, their one‑up, all managers and supervisors. This position has budget responsibility for operating expenses, is responsible for continuous improvement on all shifts and for staff development. This position is responsible for hiring, terminating, provides performance counseling and appraisals for their direct reports. This position works collaboratively with the TriHealth Laboratories’ department specific Technical Specialists and the Lab Compliance/Safety/QA Specialist to maintain quality and compliance with regulatory agencies. The Supervisor of Laboratory Services ensures that the Lab services meet customer needs while continuously striving to improve the quality of services provided. Job Responsibilities: Organizes and directs workflow on his/her shifts. Evaluates employees work performance and ensures productivity. Responsible for staffing budget. Ensures high quality laboratory results regarding accuracy, precision, and service. Monitors turnaround time. Maintains high employee morale through effective management. Utilizes team building techniques to problem solve and improve sections. Works with staff to identify and attain career goals, reinforcing positive performance, delegating responsibility, prom Provides timely and essential communications to management (concerning personnel, equipment, complaints, etc.) and to employees (regarding new policies, procedures and general information). Has regular contact with customers (patients, physicians, and nurses. Interviews, disciplines, hires and recommends terminations. Holds responsibility and authority for decision making and problem solving. Manages overall laboratory in absence of director. Other Related Information: Direct Report FTEs = 10-19 Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Rarely Lifting Leadership Performance Standards TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: Achievement of Annual Pillar Goals: 1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance Leadership Competencies: TriHealth Way of Leading TriHealth Way of Serving Transformation Change Drive for Results Build Organizational Talent Leadership Tactics: Conduct department huddles. Generally, clinical departments hold daily huddles, non‑clinical hold weekly huddles. Regularly Round on Team Members, using questions from the rounding log.

• 25 or fewer team members = monthly
• 26-50 team members = every other month
• 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages. Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care. Job keywords: Ohio Northern University, Bowling Green State University, Cleveland Clinic School of Medical Laboratory Science, Akron Children’s Hospital MLS Program, University of Cincinnati, The Ohio State University, Cincinnati State, Bluffton University, University of Kentucky, Northern Kentucky University, Bellarmine University, Western Kentucky University, Indiana University School of Medicine, University of Southern Indiana, Purdue University Northwest, Indiana University–Purdue University Indianapolis, Penn State University, Thomas Jefferson University, University of Pittsburgh, Drexel University, Saint Francis University, Michigan State University, Wayne State University, University of Michigan–Flint, Northern Michigan University, West Virginia University, Marshall University, Clinical Chemist, Clinical Laboratory Scientist (CLS), Clinical Laboratory Technologist, Histologist Technologist, Lab Tech (Laboratory Technologist), Medical Lab Technologist (Medical Laboratory Technologist), Medical Technologist (MT), Microbiology Technologist (MT), MLS (Medical Laboratory Scientist), Technologist, Certified Clinical Laboratory Technician, Clinical Laboratory Technician (Clinical Lab Technician), Laboratory Assistant (Lab Assistant), Laboratory Technician (Lab Tech), Medical Laboratory Technician (MLT), Medical Laboratory Technicians (Medical Lab Technician), Medical Technician, Epic #J-18808-Ljbffr TriHealth