Senior QA Lead with Healthcare Platforms (Facets & Enrollment) experience

About the role As a Senior QA Lead with Healthcare Platforms (Facets & Enrollment) experience you will make an impact by driving quality assurance strategy and execution across complex healthcare platforms. You will be a valued member of the QA team and work collaboratively with client stakeholders, cross‑functional teams, and offshore delivery teams to ensure high‑quality releases aligned with business goals. In this role, you will: Act as the single point of contact (SPOC) for QA, building strong relationships with client stakeholders and influencing quality outcomes. Align QA strategy with Agile sprint and release cycles while ensuring coverage of business‑critical workflows. Lead and coordinate offshore QA teams for execution, status reporting, and delivery tracking. Facilitate Agile ceremonies including daily stand‑ups, sprint planning, backlog grooming, and retrospectives. Drive adoption of automation, AI‑driven solutions, and testing tools to improve efficiency and quality. Manage integration testing efforts, including dependencies across systems and third‑party applications. Monitor QA progress, risks, and metrics, ensuring transparency and proactive issue resolution. Strengthen team capability through coaching, process improvements, and continuous skill development. Work model This is a remote position open to qualified applicants. The role may change based on project and business requirements. What you need to have to be considered 8+ years of experience in QA. Strong expertise in Facets platform within the healthcare domain. Proven experience in Enrollment and EAM (Medicare Enrollment) processes. Ability to manage and coordinate within a multi‑vendor environment. Solid understanding of Agile methodologies and QA processes, with ability to enforce best practices. Experience leading QA teams and managing end‑to‑end testing delivery. Strong client‑facing communication, stakeholder management, and influencing skills. Experience handling integrations, dependencies, and enterprise‑level systems. These will help you stand out Experience in test automation frameworks and tools. Exposure to AI‑driven QA/automation solutions. Demonstrated ability to drive process improvements and innovation in QA. Experience working in distributed/onshore‑offshore team models. Strong analytical mindset with a focus on continuous improvement. Salary and Other Compensation The annual salary for this position ranges from $71,100 to $112,500 depending on experience and other qualifications. In addition, the position is eligible for Cognizant’s discretionary annual incentive program. Benefits Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long‑term/Short‑term Disability Paid Parental Leave Employee Stock Purchase Plan Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. #J-18808-Ljbffr Cognizant