Account Manager

RiskForce

About the Role

Serve as the primary point of contact for a portfolio of public sector and commercial accounts. You'll build trusted advisor relationships with key stakeholders, drive renewals and expansion, and partner cross-functionally with engineering, product, and customer success to deliver measurable customer outcomes.

What You'll Do

Own and manage a portfolio of federal, defense, and commercial accounts through the full customer lifecycle — onboarding, adoption, renewal, and expansion
Develop and execute strategic account plans with clear growth targets, renewal timelines, and risk mitigation strategies
Conduct regular business reviews (QBRs) with customers to track adoption, demonstrate ROI, and surface new opportunities
Navigate government procurement processes including contract vehicles (GSA, GWACs, BPAs, IDIQs) and work with contracting officers and procurement teams
Coordinate cross-functionally with solutions engineering, product, and support to resolve customer needs and relay market feedback
Forecast pipeline and bookings accurately using CRM tools such as Salesforce or HubSpot
Represent the company at industry conferences, trade shows, and government forums

Requirements

3–5 years of account management, customer success, or B2B/B2G SaaS sales experience
Demonstrated track record of meeting or exceeding revenue targets in a subscription-based model
Understanding of the federal procurement lifecycle and government buying processes
Experience working with federal agencies (DoD, IC, civilian) or federal systems integrators
Strong communication, presentation, and relationship-building skills across technical and executive audiences
Bachelor's degree or equivalent professional experience

Nice to Have

Active security clearance or eligibility to obtain one
Experience selling cybersecurity, compliance, or risk management solutions
Familiarity with FedRAMP, NIST 800-53, RMF, or CMMC frameworks
MEDDPICC or similar sales methodology training
Experience with GRC platforms or compliance automation tooling

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Vacancy posted 3 days ago

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