INTERACTIVE COMMUNICATIONS OFFICER (STAFF ASSISTANT) (ON-CALL/PART-TIME/AT-WILL)

Interactive Communications Officer

The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants, and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today. The City Manager's Office is seeking proactive, computer savvy candidates for the Interactive Communications Officers (ICO) positions. Under the leadership of the Office of Cable and Community Relations, Interactive Communications Officers disseminate time sensitive information to the public and coordinate interactive communications for the City of Torrance. Interactive Communications Officers distribute information to the community during a disaster or an emergency; maintain the Disaster Telephone Hotline; and provide street and road closure messaging on CitiSOUNDS AM 1620 radio. ICO's also post, monitor, and create content for the City's official website and social media; create graphic design elements for social media and print; supports accessibility compliance; provide continuous social media coverage for engagement; creates and edits eNewsletters; serve as account managers for all departments for interactive communications; and perform related work as required. These are on-call, part-time shifts, as needed positions that will be used to provide coverage when full-time staff are unavailable. Hours can range from 2 to 12 hours during a 24-hour period. There are no guaranteed hours. Variable work hours include early-mornings, afternoons, evenings, and late-night shifts. Shifts may also include weekends and holidays. Normal shifts are 12 hours (8:00 a.m. - 8:00 p.m. or 8:00 p.m. - 8:00 a.m.). When reporting for work, ICO's must remain on the premises at all times including their paid lunch hour.

Qualification Guidelines

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and skills would be: Graduation from high school or equivalent and four (4) years of highly responsible executive support and/or administrative work in a public agency. Or... An equivalent combination of education, training, and experience such as an Associate's degree in Public or Business Administration or a related field and two (2) years of related experience. Or... A Bachelor's degree in Public Administration, Business Administration or a related field. License and/or Certificates: Must possess and maintain an appropriate valid California driver's license. The ideal candidate will possess the following: Competency in: Outstanding copywriting, social media, or video production skills; Ability to work effectively without oversight; Confident written and verbal communication skills; Superb organizational and time-management abilities; High degree of computer literacy. Knowledge, Skills and Abilities in: Significant experience creating high-quality marketing content; Capable of managing multiple competing priorities; Comprehensive understanding of impactful marketing tactics; Experience developing visual designs and marketing materials.

How To Apply & Exam Process

Interested candidates must submit an online application and supplemental questionnaire at Applications will be accepted on a continuous basis. Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components: Performance Test (Qualifying) Panel Interview: 100% (Testing will occur on an as needed basis.* ) *Applicants will be notified via email when the Communications Division has a need to test for the position.

Special Notes

Visit to find out more information about our community. Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at View phone number on click.appcast.io before the test date. As a condition of employment, candidates must pass a background check. The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice. The City of Torrance is a welcoming and culturally rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact. The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!