BEHAVIORAL HEALTH TECHNICIAN (BHT)

Behavioral Health TechnicianThe Behavioral Health Technician is responsible for providing direct support and supervision to clients in a structured treatment environment. This role helps maintain a safe, consistent, and supportive setting by reinforcing program expectations, monitoring client behavior, and assisting with daily operations. The BHT works closely with the Operations and Clinical Teams to support client engagement, ensure safety, maintain continuity of care through consistent observation, communication, and documentation.Essential Functions:Provide continuous supervision of clients to ensure safety and adherence to program expectations.Maintain awareness of client location, behavior, and overall environment at all times.Support a structured daily schedule and assist clients in following programming and routines.Monitor for changes in client behavior, mood, or condition and report concern promptly.Build appropriate rapport with clients while maintaining professional boundaries.Encourage participation in programming, groups, and recovery-focused activities.Reinforce program expectations, accountability, and daily structure.Provide support during transitions, activities, and daily routines.Respond to crisis situations using approved de-escalation techniques.Recognize and respond to AMA risk, escalating concerns appropriately.Maintain a calm and professional approach in high-stress situations.Immediately notify appropriate staff of any safety or clinical concerns.Complete accurate, timely, and objective documentation, including shift notes, incident reports, and logs.Ensure all documentation meets organizational standards and is audit ready.Communicate relevant updates, incidents, and concerns to incoming staff and leadership.Participate in shift change reports to ensure continuity of care.Assist in maintaining a clean, safe, and organized environment.Support daily operations, including client movement, activities, and schedules.Follow all facility procedures, including safety protocols and emergency response guidelines.Assist with admissions, discharges, and client transitions as directed.Maintain strict adherence to HIPAA, 42 CFR Par 2, and all confidentiality requirements.Follow all organizational policies, procedures, and regulatory requirements.Always maintain professional boundaries with clients.Participate in required training, competency validations, and ongoing education.Competencies:Problem SolvingCustomer ServiceCommunicationsTeamworkEthicsJudgmentQualifications:Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Computer Skills: Knowledge of Microsoft Office (Word, Excel and Outlook) as well as CRM platforms, specifically Sales Force.Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.Work Environment: The noise level in the work environment is usually moderate.