Food Runner
$1,000 per monthAlamo Drafthouse Cinema: Village
At Alamo Drafthouse, our passion is to ensure every GUEST has an AWESOME experience and is EXCITED to come back . Our runners are the key element to providing our guests with a magical full-service experience. The food runner team serve as a connection between our front of house guest experience and our inner workings behind the velvet red curtains. Like ninjas in a dark theater, they ensure the food looks as beautiful as the Chef intended and goes out at the right time - delivered directly to our guest's table without being seen.
To be a member of our runner team; you take pride in delivering exceptional guest service while helping us preserve a distraction free and exciting, movie-watching environment. A successful runner will eliminate a lot of stress and discord by communicating information between cooks and servers. They are the final eyes of the kitchen/bar responsible for inspecting all food and drink prior to leaving the kitchen/bar to be received by our guests. During and between shows, the team maintains a clean theater environment. While no two days are alike and we may get really busy; we are a group of people who promote teamwork, encourage a fun work environment, and share common goals of creating memorable experiences for our guests.
**We take pride in the growth of our team members. Bring the right 'Give a Sh!t' attitude, and the sky is the limit!**
- Work with a smile. The vibe you set could make or break the guest experience.
- Move like a ninja. Help our guests enjoy the movie by stealthily moving around the darkened theater to accurately deliver food orders - you are a silent warrior. If there is a guest who is being disruptive, inform a manager and the situation will be taken care of.
- Work with a team. A clean house is a welcoming place and we want our guests to feel at home while visiting our theater. You'll be responsible for preparing the theaters for guests, cleaning, and keeping the service areas organized.
- Be Prepared and ready to learn. This requires you to come on time and be ready to work, bring food to our guests in a timely manner, and are eager to learn new duties to advance your career.
- Career Growth: Most of our supervisory and management roles are filled internally
- Time Away: Vacation, Medical Leave
- Perks: Employee-exclusive events, Free movies, Fun atmosphere, and MORE
- $1000 for a salaried manager referral after 90 days of employment
- $100 for an hourly referral after 30 days employment
- You are good on your feet with the ability to stand/walk for 100% of the shift. Some locations have stairs and runners may need to go up and down them often throughout the shift; to you, these steps pose no hurdle to getting your work done.
- You are dependable: You come to work on time, work well with a team and you don't mind working long hours, frequently on the weekends
- Customer service is your mantra and will work to proactively at identifying problems and resolve them quickly
- You are willing to learn and adhere to all applicable state health and/or alcohol compliance requirements (including getting licensed/certified when applicable)
- Working with a team is easy and you can communicate written/orally in English
- "Fast-paced", "takes initiative", "flexibility", and "high-pressure" are not scary words to you - in fact, challenges fuel you to adapt and evolve
- You are at least 18 years of age
- You earned at least a High School Diploma/GED.
- You have worked in a restaurant before
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