Assistant Horticulturalist/Account Manager

Full-time

Description

Purpose: The Assistant Horticulturalist/Account Manager works directly with the Account Manager (AM) to support the business goals of McHale Landscape Design through the successful management of landscape installs and maintenance for new and existing clients. In this role, you will be working directly with the AM to support the following responsibilities: creating and managing the execution of work plans including coordinating schedules, budget, staffing, training, oversight of crews, and monitoring work to ensure a quality deliverable that exceeds client expectations. Through the training process, you gain the skillset needed to deliver superior customer service and sales, effective estimating and budgeting, knowledge of landscape design and maintenance, and management of field crews.

Essential Functions

The following essential functions require strong administrative skills, keen attention to detail, and superior reliability. You will be training with direct supervisor in order master the below essential function:

Sales & Service : Successfully develops client relationships, with new and existing clients, through regular and ongoing contact to help their design vision come to life. Accurately define projects according to the clients needs, effectively present options to the client, and ultimately obtain a signed contract that will be delivered on-time and within budget. Nurture client relationships to ensure repeat business and ongoing maintenance.

Estimating & Contracts : Effectively scope and estimate projects to ensure competitive pricing, available resources, and profitability. Develop and present contracts for new projects and annual maintenance. Create and manage work plans to ensure adequate staffing, material availability, and successful completion.

Field oversight: Provide supervision, training, and management in the field to Foreman and field crews responsible for mowing, detailing, seasonal and small-scale plant installation, and pruning and perennial care. Routinely visits projects in process to monitor progress and quality control.

Competencies:

• Excellent interpersonal skills
• Strong communicator
• Time Management/Organization skills
• Attention to detail/Accuracy
• Team oriented/Collaborative 

Supervisory Responsibility

None 

Work Environment 

This job operates in a professional office environment and outdoors in the heat and cold on work sites while projects are in progress. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms, bend, and lift items up to 30 pounds. Significant time will be spent on a computer, driving, and walking job sites. 

Travel  

Local travel is expected for this position.

Required Education and Experience

• Landscape industry Bachelor’s degree or equivalent.
• 5 or more years of relevant experience within the landscape industry.
• Residential landscape account management experience preferred.
• Proficiency in Microsoft Office.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.

Salary Description

$52,000-$62,000/YR