Guest Service Representative

Pacifica Hotels - 4175 Admiralty Way - Responsibilities: Greet arriving guests and complete established check-in procedures on a daily basis to ensure guests are fully satisfied; Regularly calculate and post monies, receipts, and guest accounts with proper cash handling; Answer inquiries and accept reservations in person and over the phone using reservation guidelines; Operate PBX equipment and manage wake-up calls to ensure timely service; Maintain information sources and assist other team members to support department operations