Personal Banker Associate I - Belmont, IL - Full Time

Personal Banker I – Belmont, IL – Full Time Pay Range: $43,680.00 – $69,900.00 USD per year. Responsibilities Selected candidates will become a Retail Personal Banker I following a 4‑8 week onboarding and education program that includes rotations in operations and Sales & Service. The role focuses on consultative sales to proactively identify and meet the financial needs of customers or prospects. Use consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain in‑depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. Cross‑sell to existing customer base and engage in outside sales activities as directed. Establish close working relationships with assigned Business Partners and refer customers when appropriate. Consistently meet/exceed customer experience and individual/team production goals and enhance year‑over‑year revenue growth. Provide guidance to CSRs regarding the sales and referral process. Promote customer satisfaction with a friendly, helpful demeanor and professionalism. Act with confidence by answering customer questions and owning customer issues. Maintain a position of trust and responsibility by keeping all business confidential. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Adhere to established policies and procedures while opening/servicing the full range of Retail products. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. Supervisory Responsibilities None. Minimum Knowledge, Skills & Abilities College degree or work experience providing transferrable skills, or a combination of education and experience. Experience in the financial industry is preferred. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross‑sell to established customers. Must be able to demonstrate understanding of advanced math functions for analysis of credit and financial information. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. The position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS website (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment. Working Conditions Normal office environment. Extending viewing of computer screens. Program requires ability to travel within the affiliate for training and scheduling flexibility. Travel outside of the affiliate required for various classroom training sessions. Location Chicago, Illinois 60634. Benefits & Compensation The position offers a competitive base salary and benefits package. Equal Employment Opportunity Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Dormont Manufacturing Co