Field Service Technician

Field Service Technician

Department: Field Service

Employment Type: Full Time

Location: DeFuniak Springs, Florida

Compensation: $25.00 - $28.00 / hour

Description

Field Service Technician

$25.00 - $28.00/Hourly

Workplace Type: Mon - Fri; +Travel

Who We Are


With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock , repairs , decommission , field technical services , parts , PCB disposa l and recycling . Our national network of factories and service centers are strategically located to serve our broad and diverse customer base.


Emerald is committed to extending the life cycle of our customers' equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations.



Why work at Emerald?


When Emerald Transformer hires someone, we aren't just bringing a new employee on board. We take our time to make sure we're surrounding ourselves with those who share our core values and our devotion to quality , dependability , and environmental consciousness . We wouldn't be where we are today without our Emerald team, and we're thankful for each person who's chosen to be a part of our journey as a company.

At Emerald Transformer, our employees are our lifeblood. They are the foundation of our business, so we provide employee benefits they can count on.

• Benefits : Your choice of three different medical insurance programs in addition to, life , vision , and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs.
• A 2nd Chance : Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to 2nd chance hiring ! Only by working together can we create a better future.
• Supplemental Insurance : In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services.
• Paid Weekly : All hourly team members are paid weekly!
• Paid Time Off : Emerald Transformer employees receive vacation and sick pay annually.
• Career Pathing : We are growing and promote from within.

We've surrounded ourselves with a passionate team, determined to reach that same goal. We've been in business for over 50 years, and every day, we're looking for new and more innovative ways to provide better service to our customers and grow our business.


Job Summary

Emerald Transformer is seeking a Field Service Technician to test, maintain, troubleshoot, and repair transformers and related power distribution equipment at customer locations. This hands-on position works with high, medium, and low voltage systems and specialized electrical testing equipment. The role requires frequent travel, including overnight stays, and availability for overtime, weekends, call-in assignments, and emergency customer response. The ideal candidate is safety-focused, mechanically inclined, dependable, and committed to quality work and professional customer service.

Key Responsibilities

• Test, inspect, maintain, troubleshoot, and repair transformers, voltage regulators, circuit breakers, protective relays, switchgear, instrument transformers, and related power distribution equipment.
• Conduct diagnostic testing on high-, medium-, and low-voltage electrical systems.
• Read and interpret equipment manuals, wiring diagrams, schematics, and test results.
• Prepare accurate technical reports documenting testing, maintenance, repairs, and equipment conditions.
• Safely use hand tools, pneumatic tools, cutting torches, and specialized electrical test equipment.
• Operate forklifts, overhead cranes, and other material-handling equipment after completing required training.
• Follow company safety and environmental procedures, customer-site requirements, and personal protective equipment standards.
• Properly handle and dispose of oils, solvents, and other chemicals used during service work.
• Maintain assigned tools, equipment, vehicles, and work areas in a clean and orderly condition.
• Travel throughout the Emerald Transformer service territory, including overnight and extended stays.
• Work overtime, evenings, weekends, call-in assignments, and emergency response hours when required.
• Work effectively with customers, field crews, facility associates, and other Emerald Transformer operations.
• Perform facility-based work when field assignments are unavailable.

Minimum Requirements

Education/Certifications

• High school diploma or equivalent preferred.
• Valid driver's license and an acceptable driving record.
• Ability to complete required safety, equipment, material-handling, crane, and respirator training.

Experience

• Experience testing, maintaining, or repairing transformers or related electrical distribution equipment is preferred.
• Experience with electrical test equipment, including TTR, Megger, winding resistance, power factor, relay, breaker, or high-potential test equipment, is preferred.
• Experience using Omicron or Vanguard Instruments equipment is preferred.
• Welding experience is preferred.
• Relevant electrical, mechanical, industrial maintenance, utility, military, technical school, or field service experience will also be considered

Knowledge, Skills & Abilities

• Ability to read equipment manuals, wiring diagrams, schematics, and written work instructions.
• Ability to safely use hand tools, test equipment, and material-handling equipment.
• Strong mechanical aptitude, attention to detail, and troubleshooting ability.
• Ability to accurately document test results and completed work.
• Effective teamwork, communication, and customer-service skills.
• Ability and willingness to travel frequently and work a flexible schedule.
• Ability to perform heavy physical work, including lifting up to 100 pounds occasionally and more than 50 pounds frequently.
• Ability to work indoors and outdoors around electrical equipment, moving machinery, chemicals, oils, elevated work areas, and extreme temperatures.
• Ability to wear required personal protective equipment, including respiratory protection when necessary.

Equal Opportunity Employer

Emerald Transformer is an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, creed, sex, gender, sexual orientation, gender identity or expression, religion, age, national origin, ancestry, physical or mental disability (including pregnancy), uniform service, veteran status, marital status, medical condition including genetic characteristics, or any other category protected by federal, state, or local law.