Retail Sales Associate

Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. Qualities we look for Friendly and enthusiastic entrepreneur and hard-working Honest and accountable Excellent communication and listening skills Essential Job Functions Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. Provide above and beyond customer service and exceed customer expectations when assisting customers. Maintain the in‑stock condition of assigned areas and ensure it is clean, shoppable and safe. Work in cooperation with management and team members to achieve sales goals. Process customers at checkout using point of sale (POS) system and handle refunds and exchanges according to established guidelines. Follow established cash, check and credit card acceptance procedures. Create price tags and merchandise signs. Stock, tag and display merchandise. Act and work in a manner consistent with the company’s core values. Demonstrate and understand compliance of the company’s safety processes. Answer telephone according to the company guidelines. Be available to assist in other areas of the store as needed. Work in a fast pace environment with accuracy. Minimum Eligibility Requirements Must be 18 years or older. Knowledge of basic math skills. Customer service experience. Ability to handle multiple tasks and work well under pressure. Some positions may require completion of forklift certifications through F&D. Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Physical/Sensory Requirements Ability to exert 30 – 60 pounds of force occasionally, or 20‑30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level. Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program. Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria). Work‑life balance, including: Paid vacation and sick time for eligible associates, Paid holidays plus a personal holiday, Paid Volunteer Time Off that starts on Day 1. Equal Employment Opportunity Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. #J-18808-Ljbffr