Customer Service

Southland Floors

Job Description

Southland Floors is a family owned and operated floor covering distributor with a solid 50-year history of providing high quality flooring products and excellent customer service throughout the state of Florida. Based out of Pompano Beach, FL, we are looking for a Customer Service Representative.

Job Overview:
We are seeking a motivated and detail-oriented Customer Service Representative to join our team. You will be responsible for providing exceptional customer service on the phone and in person and ensuring a positive experience for our customers.

Duties include:
- Answer phone calls
- Greet customers and assist them in placing or picking up orders.

- Provide product information and demonstrate product knowledge
- Enter sales orders into computer accurately and efficiently
- Collaborate with team members to achieve objectives

Skills:
- Math skills for calculating quantities of material needed for processing

sales orders
- Ability to discuss and explain products effectively
- Excellent communication skills to interact with customers, vendors and team

members
- Flooring industry experience is an advantage

- Ability to multi-task efficiently

If you are a people person, have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

Join our team and contribute to our success in providing exceptional customer service.

Job Type: Full-time Monday- Friday 8am-5pm

Apply

Vacancy posted 11 days ago

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