SVP of Business Strategy

SWBC is seeking a talented individual to responsible for defining and leading the sales, partnerships, and market develop strategies for SWIVEL, which are a key part of long-term business strategy across the organization. The SVP will work closely with the executive team to identify growth opportunities, optimize operations and processes on their team, and ensure the company stays competitive in its industry. This leader will help drive SWIVEL forward as a market leader in payment servicing for financial institutions and communities by leading strategic planning initiatives, market analysis, competitive benchmarking, and transformation programs to achieve corporate objectives.


Essential duties include the following:

• Leads the following teams aligned to community product sales, market development, and partnership and integrations. Monitor key performance indicators (KPIs) and assess the effectiveness of business strategies, making adjustments as needed.
• Builds and mentors a high-performing team that is a mixture of individual contributors and people management, technical and non-technical roles. Provide guidance, support, and professional development opportunities for team members. Foster a collaborative and inclusive team environment. Establishes, monitors, and manages metrics for all areas of ownership.
• Develops and executes a comprehensive strategy aligned with the company's goals and objectives that drive transformational initiatives which significantly impact the company's long-term success, positioning the organization for sustained growth and innovation. Able to take the company wide strategy and deploy to their independent organizations, setting direction and vision for each organization below them, and implementing new strategies and approaches that develop and grow FIG beyond their level of direct responsibility. Conducts in-depth market research, competitive analysis, and industry benchmarking to inform strategy development. Identify emerging trends, market opportunities, and threats, and recommend strategies to capitalize on or mitigate them. Provide thought leadership on potential M&A activity, partnerships, and market expansions.
• Partners with product, engineering, marketing, sales, customer success, and others to influence outcomes and remove roadblocks. Take ownership of leading and unblocking major projects. Is entrusted with department-wide authority and accountability to manage large, multifaceted initiatives in highly complex and ambiguous environments.
• Mentors and grows the team, and delivering directly, the ideation, scoping and execution of process improvement for business processes including automating simple tasks, working with development team to remove manual effort and work, and improving the experiences of clients and the communities we serve.

Serious candidates will possess the minimum qualifications:

• Bachelors degree in business, marketing, information technology, or a related field.
• Ten to fifteen (10-15) years' experience working in payments or with financial institutions, with a plus on credit unions and community banks, in a sales or partnership role.
• Five (5) years' experience working with financial institution partners or integrations.
• At least five (5) years in a leadership position.
• Strong leadership and mentorship skills with the ability to find, grow, and retain a talented team.
• Known for the ability to influence senior executives through strong communication and negotiation tactics.
• Ability to think strategically while maintaining a hands-on approach to problem solving.
• Excellent interpersonal, organizational, communication (both written and oral), and telephone etiquette skills.
• Able to work under sometimes stressful conditions while maintaining professionalism and enthusiasm.
• Possess a working knowledge of personal computers to include MS Word, Excel, PowerPoint and SaaS applications.
• Able to lift 10 - 20 lbs. of binders, paper, and/or files.

SWIVEL offers*:

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Leadership Academy and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program

*Based upon employee eligibility


Additional Information:

SWIVEL is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWIVEL does not hire tobacco users as allowed by law.

To learn more about SWIVEL, visit our website at If interested, please click the appropriate apply button.