Community Manager

Responsibilities The Community Manager is responsible for growing both grocery and pet communities across all social media channels. This individual is high‑energy, driven, and looking to dive deep into the world of social media management. Responsibilities include responding and engaging with fans and consumers, scheduling content, combing platforms for user‑generated content, and generating social listening and channel reports to inform future marketing campaigns. With excellent communication skills, the community manager will work cross‑functionally to ensure the health of social channels. Monitor all social media channels and Post Consumer Brand profiles for questions and comments Respond to fans and consumers through in‑house social media management tools as well as native platforms Schedule all content through in‑house social media management tools as well as native platforms Conduct daily social listening reporting on priority brands and share findings with the broader organization Conduct monthly profile and post‑performance reporting on priority brands and share findings with brand and communications team Manage the influencer database and work alongside the PR team for outreach and surprise & delight opportunities Spot trends, potential issues, and campaign opportunities through real‑time monitoring and sharing with the broader social media and PR teams Support the broader social media team on annual planning including agency reviews, campaign testing, and analysis of past campaigns Qualifications What we are looking for: Bachelor’s degree or equivalent work experience Minimum of 3 years of hands‑on experience in the Marketing / Social Media space Knowledge of Sprout and Sprinklr social media management tools a plus CPG marketing/Social Media space experience Experience in consumer affairs a plus Excellent written and verbal communication skills Knowledge of social media content best practices Ability to work in a team environment as well as work with cross‑functional partners Big company opportunity with a small company attitude Ability to influence the Marketing/Social Media space Collaborative, team and growth‑oriented environment Opportunities for career development and advancement Compensation Pay range for this position is $54,308 - $78,747 per year. Location & Travel Location: Lakeville, MN Travel: Minimal travel required as needed #J-18808-Ljbffr