General Manager

Join to apply for the General Manager role at CKE Restaurants, Inc. Get AI-powered advice on this job and more exclusive features. Responsibilities Model and create an environment where the Guest is always right; ensure a positive Guest service experience. Respond positively and quickly to Guest concerns. Hire high-quality people who demonstrate and ensure consistent Guest satisfaction. Ensure all employees are trained and empowered to deliver total Guest satisfaction. Evaluate each employee’s ability to maintain high levels of Guest satisfaction. Continuously improve the skills, knowledge, and morale of all employees. Train, coach, and provide regular performance feedback (positive and corrective). Maintain a fun and enjoyable working environment in the restaurant at all times. Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing. Utilize labor effectively to meet budget. Be responsible for financial results. Execute company-wide marketing programs. Enforce all labor laws (federal, state, and local). Uphold food safety, handling, and sanitation standards to ensure health and safety. Model and encourage CKE shared values. Focus on and be driven by the Guest experience. Maintain high personal integrity, treating all employees with honesty, respect, and dignity. Be performance-oriented: communicate expectations, measure results, recognize good performance, and address poor performance. Essential Functions Same as responsibilities listed above for consistency. Qualifications - External Education High school diploma or equivalent. Experience 3–5 years in a management position, preferably in a restaurant setting. Hours Able to work 47.5–50 hours per week with flexible hours as needed. Skills & Abilities Basic computer knowledge. Financial and analytical skills including planning, budgeting, scheduling, and P&L management. Organizational, planning, and time management skills. Team building and problem-solving skills. Good verbal and written communication skills. Physical Abilities Work long hours and stand for extended periods. Work around heat and in close quarters. Move throughout the restaurant to observe operations and performance. Able to lift 50–75 pounds comfortably. Work with various cleaning products. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industry: Restaurants #J-18808-Ljbffr