Barback- Bourbon Steak

Job Description

The Ritz-Carlton Charlotte stands as a modern crown jewel in the Queen City and where sophistication meets a legacy of innovation. Just as prospectors once arrived in the Carolinas chasing the promise of gold, today's guests are drawn to this refined urban retreat in pursuit of something equally rare: effortless luxury, personalized service and moments that feel like true precious finds.

At the Ritz-Carlton Charlotte, retreat reveals itself in thoughtfully curated moments, from a serene penthouse spa to a refined Golden Hour each evening at our lobby's Treasure Chest bar. Culinary experiences shine under the partnership of Michael Mina, along with vibrant dining concepts from Stephen and Ayesha Curry. This is the story of the Carolina Gold Rush reimagined into a stay that truly sparkles.

Bourbon Steak by Michelin-starred, award-winning chef Michael Mina is a modern American steakhouse renowned for its exceptional culinary craftsmanship, premium cuts of beef, fresh seafood, and signature hospitality. Combining refined dining with a warm and approachable atmosphere, Bourbon Steak delivers a memorable guest experience through meticulous attention to detail, innovative cuisine, and personalized service. Through a commitment to quality, teamwork, and culinary innovation, Bourbon Steak sets the standard for luxury dining and unforgettable restaurant experiences.

Who you are

As a Bar Attendant, you will support exceptional guest experiences by maintaining guest-ready bar and dining areas and providing attentive, personalized service.

What you'll do

• Execute opening and closing procedures to ensure service areas are fully prepared and positioned for operations.
• Set up, stock, and maintain bar and service areas to support operations throughout the shift.
• Monitor and replenish ice, glassware, paper products, and other essentials to ensure uninterrupted service delivery.
• Maintain the cleanliness, organization, and presentation of bars, workstations, tables, equipment, and service tools, following all set-up guidelines.
• Remove used glassware, dishes, and service items promptly to create a polished, welcoming, and guest-ready environment.
• Partner with supervisors and team members to ensure smooth shift transitions and consistent service excellence.
• Perform other reasonable job duties as requested by supervisor.

What's expected of you

• Communicate effectively with guests and colleagues to support a seamless dining experience.
• Foster a collaborative, team-oriented culture and build positive working relationships.
• Maintain an organized, polished, and welcoming work environment that reflects brand standards.
• Follow all company, safety, sanitation, and security policies and procedures.
• Report maintenance concerns, accidents, injuries, and unsafe conditions promptly.
• Participate in required training and consistently uphold established operational standards.

Physical Requirements

• Read and visually verify information in a variety of formats, including small print.
• Stand, sit, or walk for extended periods or an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent

Related Work Experience: No related work experience

Supervisory Experience: No supervisory experience

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Info

• Job Identification 26137986
• Job Category Food and Beverage & Culinary
• Locations 201 E Trade St, Charlotte, NC, 28202, US