Senior HR Generalist
Quality Enterprises USA, Inc.
HR Generalist
Position Summary
The Senior HR Generalist is responsible for supporting a wide range of human resources functions, with a strong focus on employee relations, workplace investigations, and policy compliance. This role partners with employees and management to foster a positive work environment, ensure consistent application of HR practices, and support the overall employee lifecycle including onboarding, performance management, and employee engagement.
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Key Responsibilities
Employee Relations
• Serve as a primary contact for employee concerns, complaints, and workplace conflicts
• Conduct timely, thorough, and objective workplace investigations
• Document findings, interviews, and recommendations in accordance with company standards
• Advise managers on corrective action, performance issues, and disciplinary procedures
• Ensure consistent application of policies, procedures, and employment laws
• Support termination, disciplinary, and performance improvement processes
• Identify trends in employee relations issues and recommend preventive strategies
HR Generalist Functions
• Support full-cycle recruitment activities including job postings, interviewing coordination, and onboarding
• Administer employee onboarding and offboarding processes
• Maintain accurate employee records and HRIS data
• Assist with benefits administration and employee inquiries
• Support performance review processes and goal setting initiatives
• Help ensure compliance with federal, state, and local employment regulations
• Participate in HR projects, training initiatives, and policy updates
• Promote employee engagement and a positive workplace culture
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Qualifications
• Bachelor's degree in Human Resources, Business Administration, or related field preferred
• 3–5 years of HR Generalist or Employee Relations experience
• Strong understanding of employment law and HR best practices
• Experience conducting workplace investigations preferred
• Excellent communication, documentation, and interpersonal skills
• Ability to handle sensitive matters with confidentiality and professionalism
• Strong organizational and multitasking abilities
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Preferred Skills
• SHRM-CP, PHR, or similar HR certification
• Experience in both union and non-union environments (if applicable)
• HRIS experience (e.g., ADP, Workday, UKG, etc.)
• Strong conflict resolution and coaching skills
• Ability to work independently while supporting a broader HR team
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