Citrix / VDI Support Administrator

Citrix / VDI Support Administrator This position is based in Irvine and is responsible for the deployment and maintenance of Citrix and VDI infrastructure globally. What you will be responsible for: Support all VDI’s and Users supported by the Access Team. This includes but is not limited to: Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix Store Front, Citrix Netscalers, VMware vSphere, Nutanix HW and AHV, Wyse Thin Client devices. Be responsible for delivering technology solutions and ensuring stability for a global Citrix/VDI environment. Work across departments to make sure requirements are understood to ensure successful solutions. Work with Vendors to report and resolve issues. Assist in technology evaluations. Provide 24x7 on-call support (on a rotational basis) and is available after-hours to assist with or supervise data center installations or activities (as required). Assist with the development and implementation of standards, procedures and processes for the department. Maintain and update documentation to stay current. Support infrastructure projects. Support day to day issues. Education & Preferred Qualifications: Minimum 3-5 years’ experience with the administration of Citrix and VMware Enterprise Products Minimum 5 years providing Level 1 and Level 2 User Support Minimum 5 years supporting Desktop Operating Systems Knowledge and experience with Nutanix hardware and AHV preferred Must have knowledge of XENAPP and XENDESKTOP 7.6, 7. Samprasoft