Specialist, Product Program Manager

Specialist, Product Program Manager, School IT Services

The Technical Product Program Manager (TPM), School IT Services is responsible technology services that support K-12 virtual and blended school operations. of a “4-in-the-box” (4IAB) product model alongside the Product Manager, the Lead of School IT Services, and a Go-to-Market (GTM) partner—together driving the strategy, definition, delivery, and adoption of School IT Services capabilities.

The TPM is accountable for translating the School IT Services roadmap into coordinating engineering, IT operations, security, managing risk and dependencies; Program & Project Leadership

* Lead and manage multiple technical projects across the School IT Services portfolio, ensuring timely, high-quality delivery aligned to school-calendar windows (start-of-year readiness, mid-year transitions, spring testing, and Develop comprehensive project plans, including scope, schedule, resources, risks, dependencies, and milestones; partner with the Lead of School IT Services and Product Manager to translate roadmap into executable delivery Identify and mitigate program risks, resolve issues, and surface tradeoffs to Ensure alignment of program and project goals with broader business Operate as the project management partner in the School IT Services 4-in-the-box pod (TPM, Product Manager, Lead of School IT Services, and GTM), Collaborate with engineering, IT operations, security, service delivery, and customer success teams to align on requirements, capacity, dependencies, and release windows.

* Support the management of external vendors as needed to ensure their contributions align with program goals, timelines, and quality standards.

Stakeholder Communication & Change Management

* Communicate program status, progress, risks, and outcomes to Partner with the Lead of School IT Services, Product Manager, and GTM to support release readiness, including launch communications, training Drive continuous improvement in project management processes, intake, Maintain delivery artifacts (project plans, risk log, dashboards, status Bachelor’s degree.

* 5+ years of experience as a Technical Program Manager, Technical Project Strong project management skills, with proficiency in modern tools and Agile, Scrum, Kanban).

* shifting priorities.

Experience delivering IT services or IT service management (ITSM) programs, Familiarity with school operations and the rhythms of the K-12 school year (start-of-year readiness, testing windows, year-end transitions).

* Strong technical background with hands-on experience in software development, systems engineering, cloud technologies, or SDLC/DevOps practices.

* PMP, PgMP, or other relevant project/program management certifications.

The minimum full-time salary range is between $95,000 - $105,000.

Applications will be accepted through May 27th.