Field Support Specialist (On-Call)

Field Support Specialist (On-Call) Location: Connecticut, United States (Greenwich, Connecticut) We are looking for a dependable, service-driven professional who can quickly adapt to different environments and maintain high service standards. What You’ll Do Mail & Shipping Operations Oversee incoming and outgoing mail and packages Log and track deliveries using chain-of-custody systems Distribute mail and notify employees of deliveries Process shipping requests and verify packing documentation Office & Facilities Support Assist with supply ordering and stocking common areas Support light facilities tasks and service requests Monitor and support copy/print equipment Assist with office moves and workspace transitions Set up and break down conference rooms as needed Reception & Client Support Provide front desk or concierge coverage as needed Answer and direct calls professionally Deliver consistent, high-level customer service to employees and visitors What You Bring Strong communication and customer service skills Ability to multitask in a fast-paced environment Working knowledge of MS Office and office technology Understanding of shipping and receiving procedures Ability to work independently with minimal supervision Flexible schedule with the ability to travel between client sites Required Qualifications High School Diploma or equivalent 6+ months of prior work experience preferred Strong organizational, time management, and problem-solving skills Ability to learn and navigate computer-based systems Professional demeanor with a customer-service mindset Ability to work assigned hours and follow established policies Preferred Qualifications Experience in mailroom, office services, reception, or facilities support Familiarity with shipping/receiving processes and office equipment Physical Requirements Regular walking, standing, bending, kneeling, and sitting for extended periods Ability to lift or move 40 lbs. frequently Ability to move packages via wheeled cart (up to 60 lbs. capacity) Manual dexterity to operate phones, copiers, and related office equipment Travel: None or negligible Compensation Pay Range: $20 - $20 USD per hour (approx.) Benefits Career Growth opportunities Learning & Development programs Recognition programs Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit & parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short term disability, life insurance, education discounts, 401k with matching, entertainment discounts, and paid time off. Benefit offerings may vary for part‑time positions under 30 hours/week. Equal Employment Opportunity (EEO). We are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. We offer reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. #J-18808-Ljbffr Sps-Global-6