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Host

Full-time, Part-time

Wagyu Factory Edison

About Us

Wagyu Factory is looking for friendly, outgoing, and organized Hosts/Hostesses to join our team for our exciting new restaurant opening! As the first point of contact for our guests, you will play an important role in creating a welcoming atmosphere and ensuring a smooth dining experience.

We are looking for individuals who have excellent communication skills, a positive attitude, and the ability to stay organized in a fast-paced restaurant environment.

Job Responsibilities
  • Greet and welcome guests warmly and professionally upon arrival.

  • Manage reservations, walk-ins, and waitlists efficiently.

  • Coordinate seating arrangements to maintain balanced server sections and smooth restaurant operations.

  • Provide accurate estimated wait times and communicate updates to waiting guests.

  • Answer incoming phone calls and assist guests with reservations, restaurant information, and general inquiries.

  • Explain the restaurant's dining concept, promotions, and membership benefits when applicable.

  • Maintain an organized and welcoming entrance, host stand, and waiting area.

  • Communicate effectively with servers, managers, and other front-of-house team members.

  • Handle guest concerns and special requests professionally, escalating issues to management when necessary.

  • Monitor table availability and coordinate with bussers and servers to ensure efficient table turnover.

  • Assist with opening and closing duties, including preparing the host station and organizing reservation information.

  • Follow restaurant policies, service standards, and guest hospitality procedures.

Qualifications

  • Previous restaurant hosting or customer service experience preferred but not required.

  • Excellent communication and interpersonal skills.

  • Friendly, outgoing, and professional personality.

  • Strong organizational skills and attention to detail.

  • Ability to multitask and remain calm during busy service periods.

  • Comfortable using reservation systems, tablets, and basic POS technology.

  • Strong teamwork and problem-solving abilities.

  • Ability to stand for extended periods.

  • Flexible availability, including evenings, weekends, and holidays.

  • Reliable, punctual, and willing to learn.

What We Offer
  • Opportunity to join a brand-new restaurant opening team.

  • Competitive hourly compensation.

  • Comprehensive training provided.

  • Supportive and team-oriented work environment.

  • Opportunities for career growth and advancement.

  • Flexible scheduling based on business needs.

How to Apply

If you enjoy interacting with people, have a passion for hospitality, and want to be part of an exciting new restaurant, we would love to hear from you!
Contact Email: View email address on culinaryagents.com

Apply today and become part of the Wagyu Factory opening team!

Vacancy posted 2 days ago
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