Member Services Representative

Member Services Representative The Member Services Representative (MSR) is the first and last interaction our members have at our facilities, so they are the face of our operation. The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Key Responsibilities Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check‑in Answer phones in a courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere that makes members feel welcome Facilitate all member requests or forward to a manager Always maintain professional disposition Sell retail products Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Team Member Handbook Requirements Obtain or maintain a valid Child/Infant CPR Certification Experience working with children Certifications, as local/state laws require Hold a high school diploma or equivalent (e.g., GED) Be at least 18 years of age Be eligible to work in the United States Physical Requirements Lift 10 lbs. on occasion Stand, bend and squat with frequency Climb and hang decorations when needed Compensation Salary range: $33,000.00 - $50,000.00 per year. Location San Dimas Position Type Part-Time Equal Opportunity Employment Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law. #J-18808-Ljbffr