Lead Call Center Workforce Management & Forecasting
Jobtailor
Jobtailor in Anaheim is seeking a Workforce Manager to lead day-to-day call center operations, ensuring staffing and service targets are met. You will align with clinics, implement policies, and drive performance through coaching and evaluations of Workforce Analysts. You will manage forecasting, intraday monitoring, capacity planning, and scheduling while coordinating with cross-functional teams to maximize efficiency and meet service levels. #J-18808-Ljbffr Jobtailor
Vacancy posted 2 days ago
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