HVAC Service Technician

Job Description

Job Description

**Who we are

**

Nauman Inc. **is now an Ace Hardware Company. ** Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

We are seeking experienced HVAC Service Technicians to join our team. The ideal candidate is someone who thrives in a collaborative and supportive environment, takes pride in their work, and is committed to delivering high-quality service. As a HVAC Service Technician, you will play a crucial role in helping us achieve our mission of helping people live comfortably.

**Who We Are: **

We are comprised of HVAC, plumbing, and construction service divisions in East Stroudsburg, Pennsylvania. We proudly serve the Poconos, Monroe, Northampton Counties, & throughout Northeastern Pennsylvania.

**Job Responsibilities: **

• Prioritizing customer satisfaction. Technicians should confidently offer recommendations and explain financing or payment options when necessary, ensuring transparency and never pushing unnecessary products.

• Conducting thorough testing and repairs on systems by operating them, identifying malfunctions, and replacing or repairing parts and components.

• Providing accurate diagnoses and transparent recommendations to customers.

• Performing preventive maintenance on systems.

• Timely execution of authorized work with precision.

• Documenting detailed accounts of work performed.

• Upholding a safe and healthy work environment by following standards and procedures.

• Continuously updating job knowledge through participation in educational opportunities.

**Job Requirements: **

• At least 3 years HVAC service experience required

• EPA Certification

• High school graduate or equivalent.

• Must be available for rotating on-call schedule.

• Strong knowledge of heating, ventilation, and air conditioning principles.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and make informed decisions.

• Exceptional communication and interpersonal skills.

• Valid driver’s license and clean driving record.

This job does not support visa sponsorship