Lead Technical Engineer

Lead Technical Engineer (Vendor Team) Partner closely with the Product Manager to enable successful product delivery, aligning technical execution with business goals and outcomes. Anchor the technical integrity of the product, guiding engineering decisions and feasibility. Determine how the product will be built efficiently, securely, and scalably. Lead architectural decisions, code quality, and engineering best practices. Architectural decisions should be based on standards and guidance provided by Data & Solutions Architect(s). Own technical delivery and quality. Support technical team growth, remove blockers, and ensure engineering velocity. Day‑to‑day technical execution with the team/pod. Team guidance in breaking down the work. Support translating high‑level requirements into technical tasks and stories. Assess complexity and effort. Collaborate with engineers and technical resources across teams. Include entire vendor domain: Back‑end Infrastructure / MDM / Data Pipelines, etc. Service Now Internal/External requirements. Dev‑Ops requirements. Cross‑functional Requirements (S4 / Adams / SSO, etc.). Oversee spike work. Oversee proper technical documentation in Confluence. Define and enforce technical standards, best practices, and architectural guidelines. Design and define Vendor Enterprise Architecture (end‑to‑end) in partnership with the Data & Solutions Architect(s). Close partnership with Dev‑Ops to ensure work is scoped and meets requirements. Pick up work, stories, tasks (50% of time hands‑on key‑board). Scalability, security, and performance technical roadmap. Mitigate technical debt. Identify and mitigate technical risks or bottlenecks in development. Defect triaging, troubleshoot critical issues, and guide resolution. Perform code reviews, UAT testing plans, and ensure robust testing. Drive continuous integration best practices. Support team growth and support. Identify and surface gaps in resources (expertise and quantity). Service Now Developer (Implementation) Develop and customize ServiceNow applications using primary scripts. Create and configure workflows, UI policies, business rules, client scripts, and scheduled jobs. Design and implement forms and request fulfillment workflows. Develop custom portals and UI/UX components. Integration & API Development. Integrate ServiceNow with third‑party applications. Develop and maintain custom integrations. Work with cross‑functional technical stakeholders on integration requirements. Identity Access Management / RBAC Management. Testing and deployment. Administration & maintenance – security configurations and user administration. Maintenance: Platform upgrade and other instance management. Monitor system performance and troubleshoot issues. Equal Employment Opportunity Statement Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs. #J-18808-Ljbffr Gravity IT Resources