Lot Specialist
Carvana
Job Title
Reporting to the Commercial Accounts Manager (CAM) or other designated manager, you will act as the "shopper" for designated accounts. You are responsible for managing the outside and administrative functions of one or more departments—Dealer Consignment, Commercial Accounts, or Retail Accounts—to ensure vehicles meet high standards for auction readiness.
Responsibilities
Act as a liaison between auction operations and customers while performing pre-sale quality checks and supporting overall operational flow.
Manage vehicle preparation by recommending and overseeing reconditioning services, such as PDR or glass repair, based on account criteria to ensure sale readiness.
Review and write repair orders, entering them into the PC system and coordinating repairs with the shops.
Assist with inventory management by locating, numbering, and moving vehicles to designated areas while confirming VIN, make, year, and mileage.
Track missing units and assist with locating vehicles for customers.
Apply appropriate numbering, tagging, and stickers to vehicles; mark numbers on windshields and place units on spot for sale.
Coordinate sale lane activities to drive an efficient and customer-focused auction experience.
Perform basic vehicle diagnostic determinations to decide if a vehicle needs to be moved to the Mechanic Shop.
Walk vehicles with customer representatives before the sale for a final quality check.
Use electronic devices to scan inventory, record movement, and take photos of vehicles as needed.
Perform any other duties assigned by the designated manager.
Skills and Attributes
Team player who can collaborate well with multiple departments, customers, and vendors.
Strong customer service skills with a focus on delivering amazing experiences.
Proven ability to multitask while maintaining strict attention to detail and quality.
Proven ability to manage deliverables and metrics against aggressive targets and timelines.
Ability to work in a fast-paced environment and handle varied duties.
Excellent verbal and written communication and effective interpersonal skills.
Qualifications
High School diploma or GED preferred
Must be 18 years of age and have a valid driver's license that meets the requirements
Able to safely drive a variety of vehicle makes, models, and sizes
Automotive or auction experience preferred
Proficiency with computer systems and applications
ADESA Values
Every customer deserves the same level of care and respect one would give to their own mother.
The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding.
Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment.
Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way.
The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences.
A simple guiding principle to act appropriately and professionally.
This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers.
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
The physical activity requirements of the position range from Light to Medium Physical Work.
Constant - standing, watching, touching, listening, walking, talking
Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling
Potential – running, jumping, yelling, or other rapid or forceful movement in emergencies
Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions.
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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