Direct Care Staff

Direct Care Staff (FULL TIME) - Big Sandy, TX

Schedule:

Rotating schedule. All applicants must be able to attend staffing every other Wednesday from 11am - 1pm. This staffing is where training takes place, and attendance is a requirement.

Job Description:

Azleway's Substance Abuse Program (ASAP) is seeking qualified individuals who can serve as Direct Care Staff to youth struggling with substance abuse. This position is critical to the delivery of services to a vulnerable population and provides direct supervision of clients at all times. The position provides clients with role modeling and assists them in recognizing behaviors that may be inappropriate and that place them at risk. The Direct Care Staff also provides Life Skills Training, the necessary transportation for clients to and from activities and appointments, and support in the academic and therapeutic environments.

Skills and Abilities:

Must take a positive approach in managing negative behavior through clear communication with clients in an appropriate, understandable, non-judgmental, and non-threatening manner. Must have good oral and written communication skills. Must be able to maintain all documentation, including, but not limited to, incident reports, daily logs, van logs, communication logs, and medication logs.

Qualifications:

Must be at least 23 years old, have a valid Texas driver's license. Bachelor's degree or high-school diploma preferred.

Responsibilities:

• Communicate clearly and efficiently with other staff members in the organization.
• Maintain open communication with supervisor and communicate issues as they arise.
• Maintain all documentation as instructed by supervisor.
• Adhere to all program policies, procedures, rules, and guidelines as established by the agency.
• Must adhere to employee grievance, incident reporting, client grievance, and abuse/neglect/confidentiality reporting procedures.
• Follow all medication policies and procedures.
• The Direct Care Staff understands that it may be necessary to cover and/or all holiday shifts.
• Will meet time and attendance requirements set by supervisor.
• Attends, participate in, and contributes to staff meetings.
• The Direct Care Staff will support the program, its rules and guidelines, and refrain from discussion with clients when in disagreement, instead bringing these issues to the administration for follow-up.
• Maintains direct (visual) supervision of clients 100% of the time, except where to do so would invade privacy (i.e. restroom, shower, changing, etc.).
• Monitor client behavior and enforce program rules consistently, without judgment, prejudice or malice.
• Maintain healthy boundaries with clients, relatives and visitors.
• Meets dress and appearance requirements as directed by supervisor.
• Direct Care Staff will be punctual and reliable in work habits and will focus on work related issues while on the job site (i.e., No personal telephone conversations, no visits by friends or family to the work station, no personal computer use, etc.).
• Advocates for client at all times, avoiding derogatory and/or inappropriate remarks regarding clients.
• Acts as a corporate customer service representative in all organization related capacities.
• Adheres to all policies and procedures regarding client services (e.g., providing client bill of rights, rules of program, client confidentiality, testing, etc.).
• Communicates with all community members; such as, clients, general public, and other service providers in a friendly, cooperative and professional manner.