Online Community Coordinator
JLL
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Community Manager The Community Manager main duty is to create and manage programming for a corporate office building in downtown Chicago. The goal is to enhance the experience for tenants and visitors in order to create a sense of community on the property. The chosen candidate will oversee common areas in the office tower including lobby and a brand new tenant amenity lounge. The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech-savviness. This position will not only plan meetings and professional conferences, but also exciting social and networking events. Additionally, this position may manage the back-end of the property app, manage property social media accounts, and create internal marketing collateral. Another goal for this position is to provide exemplary concierge services for tenants and building management by serving as an informational resource for the property – arranging events, meetings, services, gifts and reservations. The Community Manager is also responsible for accurate reports detailing client requests and billing of services to the tenants and client. Responsible for managing the tenant engagement in an office building in downtown Chicago's Loop Special event planning for meetings and events occurring at the properties for clients and tenants both small and large scale Curates unique and worthwhile activations in public and private event space in conjunction with onsite retailers Coordinates property synergy between office tenants, retailers, and dining establishments Create property programming with the goal of creating a property-wide sense of inclusion and community Assists three property management teams in creating welcome collateral and events for new tenants Responds to in-person, phone and email requests from tenants and assists in providing guidance and information to tenants in a timely manner Manages property social media sites if applicable Creates internal marketing messaging and collateral for property programming and events Acts as a building ambassador, including maintaining a welcoming presence in public spaces when requested and during events Works with JLL Experience Management corporate team to grow a local Preferred Vendor list Writes, edits and sends a monthly email newsletter to tenants who have opted into the service regarding events occurring in the building and around the area, and actively seeks to grow the email list by soliciting subscribers through marketing initiatives Provides timely and accurate invoices to the JLL Finance department to ensure accurate billing of services to clients Stays current on knowledge of local events and cultural attractions. Four years experience with marketing and event planning Creatively produce ideas to create involve retailers in office space Ability to engage tenants and visitors to participate in events and programming Eye for clean, concise marketing collateral Superior knowledge of local cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue Motivated self-starter who is able to work with minimal supervision Creative problem solver Strong planning and organizational skills Knowledgeable on Microsoft Office, iOS functions, marketing or graphic design software, and digital technology Bachelor's Degree or equivalent work experience At least two years' experience in marketing and event planning, including VIP guest service On-site –Chicago, IL Job Tags: Personalized benefits that support personal well-being and growth: Comprehensive Medical, Dental & Vision Care
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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