Transportation Manager

Transportation ManagerThe Transportation Manager will provide tactical and operational leadership for the transport function within a medical waste facility, ensuring safe efficient operation of transport operations, resulting in customer service excellence. The role is responsible and accountable for ensuring safety and compliance standards, fleet maintenance, driver performance management and DIFOT performance of the business unit.What you will do:Develop and execute a business unit transport strategy aligned with organizational objectivesImplement nationally derived standardization processes for transport operations across business unitDrive transport excellence and continuous improvement initiativesManage transport fleet maintenanceLead a Safety Culture pertaining to transportCollaborate with internal stakeholders to achieve organizational grow strategiesOversee daily transport operations across the business unitOptimize route planning and fleet utilizationMonitor and manage KPIs for transport performance and efficiencyEnsure compliance with all transportation regulationsEnsure compliance with all organizational safety and compliance programsFoster a culture of safety and operational excellenceBuild and develop high-performing transport team across the business unitDrive recruitment, engagement and retention for transport personnelFacilitate best practice onboarding, training and developmentMentor and manage driver performance and cultureDevelop and mentor transport supervisor team membersIdentify and facilitate fleet management and routing improvements with the National Director of TransportCollaborate with Customer Service to ensure service level agreements are metDevelop and drive customer satisfaction and retention initiatives by delivering consistent DIFOT and NPS scoresDevelop internal strategic partnerships and coordinate with key stakeholders (P&C, Sales, Field Service, National support roles and peers across the business) to deploy business learnings within the business unit, accelerate improvement and growth opportunitiesDevelop business unit plans to drive and facilitate business development and roll out initiatives to enable growthWhat you are responsible for:Enhance customer service delivery and satisfactionEnsure profitable operation of the business unit in-line with budget expectationDrive safety performance improvementsDevelop, monitor and improve transport efficiency metricsAchieve transport efficiency targetsImplement standardized transport operations processes in line with national objectivesImplement fleet management and maintenance initiativesEnact transport policies, procedures, and best practicesPlan and manage daily transport resourcesDeploy new business opportunities in line with forecasted cost expectationsProvide direction and coordinate Transport Supervisors, Dispatches and DriversCoordinate staff onboarding, training and development programsLead performance evaluations and team development initiativesFoster a culture of safety and transport excellenceBuild strong relationships with key stakeholdersCoordinate with National Functional Teams (Transport, Sales, Field Service and P&C)Monitor and manage the 4 pillars of operation management Safety, Compliance, Service, and EfficiencyMonitor, analyze and improve operational and transport metricsMonitor, analyze and improve customer service metrics (DIFOT and NPS)Implement cost reduction and efficiency improvementsManage resource allocation and budget controlDevelop and track key performance indicators (KPIs)Manage cost controls in line with budget expectationsDrive safety performance improvements by managing safe behavior and processesManage vendor relationships and contractsReport on transport operations performance to leadershipTransport efficiency metricsFleet utilization metricsCustomer service and satisfaction metrics (DIFOT and NPS)Safety and compliance performance indicatorsFinancial cost per unit performanceTeam engagement and retention ratesSkills & Qualifications:Bachelor's degree in Logistics and Supply Chain Management, Mathematics, Operations Management, or related field preferred5-10 years of senior transport experience at management levelTransport capital budgeting experienceExperience in medical waste or related regulated industry is preferred but not requiredStrong understanding of transport safety regulationsProven leadership and team development capabilitiesCDL License and driving experience highly regarded but no requiredWhy work for us:Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5 year vesting scheduleComprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and moreJob Stability: As an essential healthcare service provider, we're recession-proof and non-seasonalPermanent Role: Full-time, Monday- FridayEmpowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcareWho are we?We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.