Strategic Account Manager

Strategic Account ManagerAt Great Dane, we rely on makers and we're calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry.The Position: The Strategic Account Manager is responsible for managing and executing the company's strategic and national account plans across a defined portfolio customers. The Strategic Account Manager will drive day-to-day relationship management, execution of multi-year agreements, margin optimization, and cross-functional coordination to deliver against the strategic objectives.ResponsibilitiesWhat You'll DoAccount Types: Large fleets, OEM-aligned programs, top-volume customersRevenue Scope: Highest revenue-producing accounts with multi-year growth potentialInternal Interfaces: Executive Leadership, Sales Ops, Engineering, Finance, Supply Chain, and ManufacturingTerritory: U.S. and Canada (as applicable)Strategic Relationship Management Build and maintain executive-level relationships across customer organizationsDevelop and lead quarterly and annual business reviews (QBRs, ABRs)Act as the primary escalation point and internal advocate for key accountsDevelop account strategies to expand market share and increase wallet shareAccount Planning & Development Own multi-year account plans with clear revenue, penetration, and service targetIdentify expansion opportunities including new vehicle applications, geographies, or servicesCoordinate with internal teams to align capacity, innovation, and program development with customer roadmapsSales Execution Lead quoting, pricing strategy, and contract negotiations for large-scale orders; creating multi-year contractsOversee end-to-end sales process from requirements gathering to delivery coordinationCollaborate with technical and product teams to tailor solutions to customer needsExecute on revenue targets through direct selling and coordinated pursuit with field sales and dealer networksForecasting & Business Intelligence Maintain accurate forecasting, pipeline, and activity tracking in CRM (Salesforce)Monitor competitor activity, market shifts, and fleet trends to proactively manage risk and uncover opportunitiesCross-Functional Leadership Lead internal account teams to ensure seamless execution, communication, and serviceDrive process improvements and internal alignment to meet customer SLAs and expectationsCollaborate with retail team to drive revenue, penetration and service targetsOther duties as assigned.QualificationsYour Skills and Abilities (Required Qualifications)Education: High School diploma required; Bachelor's degree in Business, Sales, or related field preferredExperience: 5–8+ years of B2B sales or account management experience. Experience in transportation, manufacturing, or industrial sectors preferred.Experience managing OEM partnerships or large account relationshipsFamiliarity with trailer and truck body design, customization, and production workflowsSkills: Strong business acumen and experience with strategic selling frameworksUnderstanding of pricing, margin and contract structuresExcellent communication, executive presence, and negotiation skillsCRM proficiency, with preference for SalesforceTravel: As required to support customer engagement and account developmentPerformance Expectations: Meet or exceed annual sales targets for assigned accountsMaintain 90%+ accuracy in forecasting within CRMDevelop and maintain annual account plans for top customersAchieve high customer satisfaction scores on assigned accountsIdentify and pursue at least three (3) new growth opportunities within account base.Physical/Mental RequirementsOffice and plant environment.Keyboarding, lifting, standing, bending, walking.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Benefits OverviewCompetitive compensationBenefits, including but not limited to dental, vision, and medical with employer contributionsRetirement programs, including a Pension Plan and 401(k) Plan with employer matchTuition ReimbursementPaid holidays and vacationAnd more!Great Dane is an Equal Opportunity Employer