Senior Manager, Consulting

Senior Consulting Manager

The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company's most critical business issues and strategic priorities. The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains project structure to drive large-scale organizational change. They will work on multiple highly complex, ambiguous projects simultaneously. May work independently or in partnership with Principal, Director and Senior Directors and may lead small project teams.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

Overall

• Drives large-scale organizational change
• Works on multiple Institute-wide, highly complex, ambiguous projects simultaneously
• Participates in the identification of value creation opportunities and implements planning structures to realize value

Hypothesis-Driven Approach to Planning

• Applies a structured, hypothesis-driven approach to problem solving and using analytical tools and frameworks to develop solutions to complex business challenges
• Conducts analysis, research and projections for complex negotiations and strategic decisions; develops and implements systems to organize and analyze data
• Creates business cases for strategic programs and initiatives
• Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects
• Articulates recommendations or options to support a definitive decision

Transformation & Execution

• Creates project roadmaps and workplans that align with project vision and goals
• Tracks, reports on, and executes project workplans
• Identifies and escalates issues and risks
• Manages project management office functions including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management
• Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization
• Collaboratively plans with anticipated new clinical partners
• Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation dependencies, issues, and risks to serve as input to prioritization and planning process
• Conducts impact analyses to assess Institutional/stakeholder readiness for change adoption and applies change management processes and tools to support adoption of change. Supports the design, development, delivery, and management of project/change related communications

Stakeholder Management

• Works collaboratively with cross-functional teams and interacts independently with staff, mid-level, and executive leaders throughout the organization (including C-Suite)
• Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan
• Develop and secure stakeholder commitment to recommendations and implement plans
• Maintains relationships with stakeholders and keeps them up to date on project status

Consulting Infrastructure

• Collaboratively creates consulting frameworks and approaches that can be leveraged across projects and fit to purpose to accelerate speed to insights and results
• Collaboratively develops and defines project infrastructure (work plans, roadmaps, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership
• Creates work products based on consulting best practices
• Utilizes and continues to improve and refine a standard set of strategy development, consulting, and business planning tools

People Leadership

• Work collaboratively with department and organizational peers to ensure maximum performance by providing purpose, direction and motivation
• May lead small project teams
• Contributes to Planning and Consulting staff development, as well as internal departmental process and performance improvement
• Models and encourages high level of attention to detail and a commitment to producing high-quality results

Knowledge, Skills and Abilities

• Demonstrated ability to work closely and effectively with all levels of the organization

• Knowledge of large-scale transformations, strategic planning, and consulting practices, as well as experience within the healthcare field

• Excellent planning, project management, facilitation, and organizational skills, with the demonstrated ability to work on multiple concurrent projects simultaneously in a complex, deadline-driven environment

• Excellent written and oral communication skills with ability to deliver presentations to a wide variety of audiences –up to and including executive level and C-Suite executives

• Excellent problem-solving skills

• Role-model results-orientation, teamwork, communication, and interpersonal skills to other members of team

• Demonstrated ability to navigate complex and consensus driven environments to facilitate decision making

• Ability to effectively design and facilitate large meetings

• Ability to deal effectively with highly ambiguous and evolving situations while exhibiting calm presence to stakeholders and team members

Minimum Job Qualifications

• Bachelor's degree required; relevant Master's degree strongly preferred (MBA, MPH, MHA, MSW). • 5 years of professional work experience, including at least 3 years in strategic planning, business planning, and/or consulting required.

Supervisory Responsibilities

None. May provide training and guidance to others, including project team members.

Patient Contact:

None

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.