Customer Care Representative

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Customer Care Representative

Location(s): Phoenix, AZ

(Hybrid: ONSITE on TUESDAYS subject to change)

Job Description:

This will be an outbound call center position. Employees with be calling and emailing clients to give them updates on their orders. Employees will work from a set list of orders that are priority and work to contact and update the client as to the status of their order. Employees will utilize internal systems to track and notate their work and who they have updated.

Job Requirements:

• Candidates must have customer service experience, call center experience preferred.
• Must be able to multi task and problem solve.
• Experience utilizing Microsoft Excel and Outlook are preferred.

Additional Information

• Resource must be willing to work a schedule between 6A - 6P AZ.
• Will be required to be ONSITE on TUESDAYS (subject to change).
• Must reside near the Phoenix area.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.