Claims Specialist

Stop chasing invoices. Start winning claims.

If you’re the kind of person who loves closing the loop, owning the outcome, and negotiating like a pro, this role is for you.

You’ll help recover costs tied to third-party damage claims, working directly with liable parties and their insurance carriers to secure fair settlements.

What You'll Do:

• Negotiate recovery for property/utility damage claims (phone, email, letters).
• Work with insurance providers and responsible parties to resolve settlements.
• Make 30 - 40 calls/day and maintain clean documentation in a claims database.
• Use 811 requirements, dig laws, and NESC standards to support liability claims.
• Review photos, field notes, job costs, sketches, and locate tickets to build your case.
• Stay organized using a calendar to manage claims twice weekly.
• Join weekly team meetings to sharpen strategies and hit goals.

What You Bring:

• A competitive, accountable personality (you like to compete and win).
• Strong communication and negotiation skills.
• Collections, claims, insurance adjusting, recovery, or construction-related experience.
• Comfort using Microsoft Word/Outlook/Excel and learning new tools fast.
• Bonus: Spanish bilingual or utility/cable/construction locate familiarity.

Total compensation potential (base and commission) is $100K plus benefits and PTO.