Alterations Associate

Salary Range $25.64 - $32.05* Overview Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its approach combines a strong digital experience with a network of 14 locations across North America for all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. Responsibilities Model all Saks Fifth Avenue Customer Service Principles. Focus on achieving and exceeding individual performance and productivity goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships. Follow all Saks Fifth Avenue policies and procedures. Follow all alteration workroom policies and Tailor procedures. Utilize expertise to make alteration decisions during customer fittings. Provide an exceptional customer experience in all interactions. Maintain a clean and safe work environment. Support company/store and department initiatives. Ad hoc responsibilities as needed. Demonstrate the ability to engage audiences with clear, compelling perspectives. Show a proven track record of delivering results within a large, complex organization. Generate multiple approaches to problem solving, including new and novel ideas. What you will bring Minimum 3 years of fitting and tailoring experience in high-end merchandise. Ability to fit and perform alterations on a wide range of garments. Strong technical background in specialty skills (e.g., leather, knits, double face, beading, fine tailoring, buttonholes) is a plus. Ability to use all standard sewing, pressing, and spotting equipment. Ability to use specialty machines: double-blind, buttonhole, cover-stitch, leather. Knowledge of the alterations industry, including fabrication and styling of luxury merchandise. High school graduate or equivalent preferred. Your life and career at Saks Fifth Avenue Opportunity to work in an innovative environment with a company experiencing transformational growth. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer, from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). Employee discount. Salary and other benefits Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits and disclosures We offer the following benefits for this position, subject to applicable eligibility requirements: medical, dental, vision insurance, 401(k) retirement plan, basic and supplemental life insurance, disability insurance, and additional voluntary benefits (such as critical illness, hospital and accident insurance). Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you would like to request special assistance or an accommodation, please contact the store. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors. #J-18808-Ljbffr