Community Navigator

Are you passionate about helping individuals with intellectual and developmental disabilities reach their full potential? Join The Columbus Organization in New Castle County, DE as a Community Navigator and be part of a mission-driven team making a lasting impact.

Community Navigator (Support Coordinator)

New Castle, DE (New Castle County)

Full-Time

$43,888

Company Description

The Columbus Organization is a nationally recognized provider of behavioral health and case management services for individuals with intellectual and developmental disabilities. Our team is committed to providing person-centered services that promote dignity, independence, and community integration.

Role Summary

We are hiring a Community Navigator (Support Coordinator) to support individuals in New Castle County. This role involves assessing client needs, developing service plans, and connecting individuals to the resources and supports they need to live fulfilling lives.

Key Responsibilities

• Conduct needs assessments in areas such as health, social, employment, and personal well-being

• Develop and implement individualized service plans

• Monitor service delivery and evaluate effectiveness of care plans

• Make recommendations for services including clinical treatments, benefits, or counseling

• Interpret and apply relevant laws, policies, and procedures

• Enter and manage case data using an automated system

• Write clear and concise narrative reports

• Travel within the community to meet with individuals as required

Required Qualifications

• Associate's Degree - Required

• Minimum 1 year of experience in health or human services support, including interviewing and needs assessments

• At least 6 months of experience in case management including planning and implementation

• 6 months of experience making recommendations for client service plans

• 6 months of experience interpreting laws and policies

• 6 months of experience with automated information systems

• 6 months of experience in narrative report writing

• Valid state driver's license, automobile insurance, and access to reliable transportation

Preferred Qualifications

• Bachelor's degree in Human Services or related field

• Experience working with individuals with developmental or intellectual disabilities

Why Join Us?

• Medical and Prescription Coverage

• Dental & Vision Insurance

• Short- and Long-Term Disability

• Life Insurance (with optional buy-up)

• Flexible Spending Account (FSA) and Health Savings Account (HSA)

• 401(k) Retirement Plan

• Accident, Hospital, and Cancer Supplemental Plans

• Employee Assistance Program (EAP)

• Health Advocacy Program

• Career support and continued professional development

Quick Facts

• Schedule: Monday-Friday, standard business hours

• Setting: Community-based role with local travel in New Castle County

• Team: Support Coordinators, case managers, and interdisciplinary partners

AAP/EEO Statement

The Columbus Organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Columbus Organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Columbus Organization expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Columbus Organization's employees to perform their job duties may result in discipline up to and including discharge.