Sales Manager

Job Description

Job Description

Spitzer Ford in Cuyahoga Falls is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. A Sales Manager ensures consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel. Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings. Ensures customer retention and profitability in dealership by training and measuring the performance of salespeople and establishing customer- focused standards.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

• Flexible work schedule - 5 day work week!
• Ford product training and ongoing training with Spitzer University
• Opportunities for advancement - we love to promote from within the organization!
• 401K with a 5% employer match
• Medical, dental, and vision insurance
• Generous paid time off - 80 hours after 1 year of service
• Paid uniforms, Name Badges and Business Cards
• Employee assistance program
• Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the negotiation process with Sales Consultants ensuring that customers understand their vehicle purchase options and pricing
• Desk deals based on current offers and incentives
• Appraise vehicles for trade
• Ability to handle and resolve guest issues or concerns promptly and professionally
• Develop, engage, and motivate the team to achieve key goals, performance expectations and best practice processes
• Weekly team coaching, reporting and accountability meetings with sales team
• Excellent communication skills; ability to communicate and interact effectively with guests and associates from each department within the dealership
• Understand, abide by and implement federal, state, and local regulations
• Performs other related duties as assigned