Complex Claims Specialist - Misc. Professional Liability

Job Description Complex Claims Specialist - Miscellaneous Professional Liability (MPL) Job Summary Seeking a highly skilled and experienced Complex Claims Specialist to join a dynamic and innovative Claims team. This role focuses on managing mid to high-severity primary Miscellaneous Professional Liability (MPL) claims, including those involving insurance agents, property managers, tax preparers, and various consultants. As a key contributor, you will oversee all aspects of the claims and litigation process, collaborating with internal and external stakeholders to achieve optimal outcomes. Compensation Package Salary Range: $125,000 - $155,000 annually Bonus: 10% performance-based bonus Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities Manage and resolve complex mid to high-severity MPL claims, including all phases of litigation. Draft complex coverage letters, including reservation of rights and denial letters, with minimal supervision. Analyze claim documentation and legal filings to determine appropriate resolutions. Lead defense strategies on litigated files, ensuring adherence to litigation best practices. Mentor and train team members to enhance their claims handling expertise. Investigate claims, negotiate settlements, and utilize alternative dispute resolution methods to achieve positive outcomes. Identify emerging exposures, claims trends, and suspected fraudulent claims, collaborating with the special investigations unit as needed. Maintain accurate and comprehensive documentation of claim files in compliance with company policies and regulatory requirements. Qualifications/Requirements Minimum of 6 years of experience in Professional Liability and/or Specialty/Financial Lines claims handling. A Juris Doctor (JD) from an ABA-accredited law school may supplement claims handling experience. Proven ability to positively influence complex claims outcomes through investigation, negotiation, and litigation leadership. Advanced knowledge of coverage within MPL or related specialties. Strong understanding of the litigation process and advanced negotiation skills. Experience mentoring and training claims examiners. Excellent verbal and written communication skills. Advanced analytical and problem-solving abilities. Bachelor’s degree required; JD preferred. Adjuster licensing required within 90 days of employment. #J-18808-Ljbffr The Jonus Group