Category Manager, Logistics Services

Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! The American Red Cross is seeking a Category Manager, Logistics Services within the Supply Chain Business Unit. This is a virtual position and can be located anywhere in the United States.

WHAT YOU NEED TO KNOW

As a $3 billion organization with more than 17,000 employees and thousands of dedicated volunteers, the American Red Cross depends on people with diverse backgrounds, skills, and perspectives to advance its mission. Together, we provide relief and support during crises, help communities prepare and respond to emergencies, and ensure access to lifesaving blood and resources. The Supply Management organization plays a critical role in supporting this mission by ensuring the effective sourcing and supplier management of the goods and services the Red Cross depends on every day. Our ability to deliver value requires strong business partnerships, disciplined category management, effective supplier relationships, and decisions grounded in data, evidence, and a clear understanding of business needs. The Category Manager, Logistics Services manages a portfolio of third-party transportation, fleet, couriers, and related logistics services. Reporting to the Director of Supply Management, this position partners with internal clients, Supply Management colleagues, cross-functional teams, and suppliers to develop category strategies, lead sourcing and negotiations, manage supplier performance, and improve cost, service, efficiency, and risk. Job Summary The Category Manager, Logistics Services develops and executes category and sourcing strategies across assigned transportation, fleet, courier, and related logistics services. The position leads complex sourcing initiatives, supplier negotiations, and performance management; analyzes spending, market conditions, and business requirements; and partners with stakeholders to deliver measurable improvements in cost, service, operational performance, and risk. WHERE YOUR CAREER IS A FORCE FOR GOOD (Responsibilities)

1. Category Strategy & Planning . Develop, document, and execute category strategies for assigned logistics services based on business requirements, spend and demand analysis, market intelligence, supplier capabilities, risk, and total cost considerations. Build alignment with key business stakeholders and maintain a forward-looking pipeline of sourcing and value-creation opportunities.
2. Strategic Sourcing. Lead complex sourcing initiatives from strategy development through market assessment, competitive solicitation, supplier evaluation and selection, contracting, and implementation. Identify market innovation and emerging capabilities and bring forward suppliers and solutions that can create value for the organization.
3. Negotiation & Commercial Management. Develop strategies and lead negotiations for contracts and pricing, securing favorable terms and conditions while managing risk and ensuring compliance.
4. Cost, Value & Performance Improvement. Analyze procurement spend and identify, implement, and track opportunities to improve total cost, service, efficiency, financial performance, risk, and supply continuity without compromising quality or business requirements. Track and deliver measurable value through cost savings, cost avoidance, and other performance improvements.
5. Analysis & Business Cases. Analyze spend, cost drivers, market conditions, supplier capabilities, operational requirements, and other relevant information. Partner with Finance, Legal, Risk, Market Intelligence, Analytics, and other subject‑matter experts as appropriate to evaluate alternatives, develop business cases, and support fact-based sourcing and category decisions.
6. Supplier Management & Performance. Identify and evaluate suppliers and establish appropriate performance expectations for new and existing relationships. Define KPIs, service levels, and governance requirements aligned with business requirements, quality standards, and mission objectives. Monitor supplier performance, address escalated issues, manage supplier risk, and drive corrective action and continuous improvement.
7. Stakeholder Management. Partner with internal clients and cross-functional stakeholders to understand business requirements, develop strategies, facilitate alignment, and support successful implementation of sourcing and supplier-management initiatives.
8. Category Governance & Reporting. Maintain appropriate category, sourcing, supplier, and project documentation and provide timely reporting on strategies, sourcing activities, supplier performance, risks, financial impact, and other key performance measures.

WHAT YOU NEED TO SUCCEED

Education: Bachelor's degree in Supply Management or related field or equivalent combination of education and related experience required. Master's degree is preferred. Professional certification (e.g. C.P.M., CPSM, CIRM, CPIM, etc.) preferred. Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. Experience managing third-party spend within a large organization preferred. Management Experience: N/A Skills & Abilities: Solid leadership skills that include advanced collaboration and influence skills. Ability to develop business cases, presentations & stakeholder communications. Ability to work on a team. Travel: Some travel may be required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

Advanced proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Word. Experience with enterprise resource planning (ERP), procurement, sourcing, contract management, and analytics platforms such as SAP, Oracle, Workday, Coupa, Power BI, Business Objects, or similar systems. Advanced analytical, business, and financial acumen, with the ability to evaluate complex issues. Strong project management, organizational, and time‑management skills, with the ability to manage multiple complex initiatives. Excellent interpersonal, verbal, and written communication, collaboration, and influencing skills. Demonstrated sound judgment, transparency, and teamwork, with the ability to operate independently. Excellent interpersonal, verbal, and written communication, collaboration, and influencing skills. Demonstrated sound judgment, transparency, and teamwork, with the ability to operate independently while balancing strong business partnership.

SALARY INFORMATION

The salary range for this position is $108,000-$120,000. Note that American Red Cross salaries are aligned with the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary include your specific skills, the number of years of experience you have, and comparisons to other employees already in this role.

BENEFITS FOR YOU

Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 19 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, Summary of Rights #J-18808-Ljbffr American Red Cross