Quality Technician Lead | Day Shift |

Job Title and Shift Quality Technician Lead | Day Shift (6:45am – 2:45pm) Position Overview Help ensure hard surface product quality through testing, inspection, verification and effective communication of findings. Maintaining an effective system wherein resolution to quality problems and customer complaints focuses on identification and removal of root cause. This position reports to the Corporate Quality Q.C. Manager. Essential Duties Prioritize workloads from multiple areas in a fast‑paced environment. Aid TMs and Sales Reps to resolve quality issues. Initiate vendor claims for defective material. Work with Brand Managers, Corporate Sourcing, and Q.C. Manager on specific product, special projects and quality‑related problems. Do quality checks for customer service on order replacements and customer complaints. Occasionally inspect returned material or samples from claims and assist in making disposition decisions. Maintain an effective system for keeping master samples accurate and updated. Assist the Q.C. Manager in keeping the department operating efficiently. Maintain a system for locating acceptable “matches” to product sent in by TMs, dealers and consumers for order fulfillment. Help maintain a system for identifying and reporting material on Q.C. hold and ensuring that the material is effectively managed to preclude inadvertent shipment. Make decisions, solve problems and communicate well with others. Ensure attendance and comply with corporate absenteeism and tardiness policy. Travel to outlying production facilities and distribution centers as required. Assist with claims review at Plant26 as needed. Review and ship material for Plant2P as directed by the Corporate Quality Manager. Non‑Essential Duties Do any troubleshooting necessary to keep the department active and effective. Housekeeping. Physical Requirements Walk up to eight (8) hours a day. Bend and stretch approximately 25 times a day. Lift, stack or move cartons of floor covering and associated items weighing approximately 85 pounds each. See small numbers and letters as displayed by the computer screen. Meet vision requirements as tested by the company nurse. Other Requirements Read and write effectively. Perform all jobs in the department. Use a computer. Communicate effectively. High school diploma or GED is desirable. Training Requirements Complete on‑the‑job training. Complete any other job, safety, or quality‑related training as needed. Complete the LTO training program. Tools, Equipment, and Material Requirements Computer, telephone, access and extensive knowledge of Invar and Glink. Preprinted forms and office supplies. Ink pen. Safety and Security Requirements Observe all corporate and plant safety rules and procedures. Use caution when walking throughout the warehouse – beware of lift‑truck traffic. Report all safety incidents and hazards immediately. Employer Statement Shaw Industries is an equal‑opportunity employer to all protected groups, including protected veterans and individuals with disabilities. #J-18808-Ljbffr Shaw Industries Group, Inc.