Certified Medical Assistant II

Job Description

Job Description

Wage starts at $20.00/hour for Non-Certified Medical Assistants and $23.00/hour for Certified Medical Assistants.

Join us at Rogue Community Health, where you can enjoy a rewarding and impactful healthcare career. We are currently hiring for our Eagle Point, Medford, Ashland, Talent, White City, and Behavioral Health Centers.

Our patients, members, and residents come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our company stronger and helps our community remain safe and healthy. What better reason to join a team?

Our Certified Medical Assistants (CCMA) don’t just “room patients and take vitals.” They are on the move supporting both administrative tasks and hands-on patient care. CCMAs are a vital cornerstone of the patient experience. Our job is to knock down barriers to healthcare access so community members can meet the health goals they deserve. If you have ever experienced a barrier to something you needed, then you understand how important this is.

Benefits Include:

• Opportunity for 4 or 5-day Work Week
• Mental Health Paid Time Off – Up To 10-Hours Per Quarter
• Generous PTO Accrual Annually
• Medical, Dental, Vision, and Partially Paid Family Coverage
• No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability
• Holiday Pay (in addition to PTO)
  • To be considered benefit-eligible, must work 20 hours per week or more.
• Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2026.

Certification: Medical assistant certification at the time of hire or the ability to achieve a medical assistant certification with support from Rogue Community Health.

Do you have this passion for service, care for our vulnerable population, and understand that your “hard day’s work” could change someone’s life for the better? Then we welcome you to apply.

ESSENTIAL RESPONSIBILITIES:

1. Participate in team Huddles, work with the team to ensure appropriate pre-visit preparation including culturally and linguistically appropriate services

2. Complete intake interview for new and returning patients according to established procedure including counseling patients/families on their role, and RCH’s role, in a medical home (Patient Centered Medical Home Brochure insert)

3. Prepare patients for examinations consistent with the purpose of the appointment

4. Record all pertinent elements of the patient encounter into EMR by providing real time charting for provider

5. Responsible for knowing and following clinical policy and procedure, including documenting all patient interactions in Epic in a manner consistent with professional standards

6. Perform related duties necessary to ensure quality patient care as requested by supervisor, including addressing barriers when the patient has not met treatment goals

7. Assist providers with exams of patients or any special procedures

8. Process phone calls or MyChart communications from patients, routing as appropriate, and responding in a timely manner

9. “Ready” refill requests per Epic procedure

10. Administer treatments including, nebulizer, oral medications, pediatric and adult vaccines at the direction of the RN or provider

11. Perform screening tests including vision, audiometry, EKG, pulse OX, and peak flow meter at the direction of the provider

12. Clean and stock rooms, disinfect exam room tables, treatment and lab surfaces daily

13. Schedule qualified patients for appointments based on established protocol, identified need, and availability of appointments; follow up with patients/families who have not kept important appointments

14. Perform supervised laboratory procedures as approved by the Laboratory Manager

15. Prepare and sterilize clinical instruments. Review expiration dates for sterilized equipment and re-sterilize equipment as needed to ensure a readily available supply of sterile instruments

16. Assist with Medication Assistance Programs

17. Openly, clearly and respectfully share and receive information, opinions, concerns and feedback in a supportive manner

18. Work collaboratively by mentoring new and existing co-workers, building bridges and creating rapport with team members across the organization

At Rogue Community Health (RCH), our mission is to ensure community members have access to healthcare services without barriers. Employees are assigned a primary work location upon hire; however, to support patient access and operational needs, RCH reserves the right to reassign employees to another RCH work site. By accepting employment with RCH, employees acknowledge that flexibility in work location is a condition of employment.

Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted.

Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members.

Rogue Community Health upholds our mission of Vibrant Health for All by working to remove socioeconomic barriers and ensure that all community members have access to safe, respectful, and engaging healthcare. We provide high-quality, professional care that recognizes each person’s unique needs and prioritizes collaborative partnerships to support meaningful, sustainable health outcomes.

As an employer of choice, we are committed to fair and consistent hiring, development, and retention practices for team members within and beyond our community. We foster a culture of respect, unity, and belonging, where a wide range of perspectives is valued and fair, consistent employment practices guide all decisions.

We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department.

**No phone calls please** Due to the number of applications received, we are not able to reply to every applicant.