Event Assistant

Job description

About Us

Join a Team Thats Anything But Ordinary

At High Spirits Hospitality we dont just host eventswe create unforgettable experiences. What began in a garage as a small bartending business has evolved into a powerhouse of hospitality brands including Liquid Catering Events at Judson Mill The 405 Bravo1 Protection and High Spirits Events. With 40 full-time and over 100 part-time team members we produce more than 1000 events a yearand were just getting started.

We believe in delivering exceptional customer service and building a team culture thats nothing short of REMARKABLE.

Our Values:

We are...

• R adically Inclusive

• E mbracing Individuality

• M aking Life Fun

• A ctive Learners

• R esponsible Citizens

• K eepin It Real

• A head of the Curve

• B old

• L eading with Heart

• E xceeding Expectations Everyday

Job Purpose

Our Event Assistant is an entry-level growth-focused hybrid role that blends event planning support operational ownership and event-day venue leadership. Each Event Assistant is assigned a primary area of responsibility for approximately 2025 hours per week while using the rest of the time for event shifts and contributing to general operations support. Every 6 months team members rotate into a new area so they can build experience across client communication systems staffing event readiness and equipment preparedness. This role is designed for someone who wants to learn the industry from multiple angles and grow into future opportunities in event planning sales operations or venue management.

What Youll Own

• Own a designated rotation area for 6 months and complete that work with accuracy urgency and follow-through.

• Own polished event-day execution on assigned shifts by helping manage the venue supervise staff support clients and vendors and maintain company standards.

• Own general operations support outside your rotation area when needed including teamwork across departments special projects and venue readiness tasks.

• Own your growth by learning multiple sides of the business and building readiness for advancement as higher-level roles become available.

Rotation Areas & Job Duties - 6 month rotations

• Venue Preparedness & Cleanliness: Focus on building readiness cleanliness and presentation across venue and warehouse spaces. Complete resets deep cleaning organization supply checks and related tasks that help keep facilities polished and event-ready.

• Equipment Preparedness: Focus on preparing organizing tracking and maintaining event equipment and supplies so teams have what they need for upcoming events. Support inventory accuracy pulling equipment staging materials and identifying readiness issues early.

• Client Communication & Meetings: Focus on client communication meeting coordination and invoice management. Respond promptly and professionally to client needs keep records updated support scheduling and help administrative details move forward accurately.

• Vendor Approvals & Systems Management: Focus on event vendor approvals and maintain the accuracy of our technology systems. Help maintain complete event records process approvals update workflows and ensure key planning information is organized and current.

• Staff Preparedness: Focus on staff readiness by writing task lists ordering security and reviewing final staffing plans. Help ensure events are properly staffed team expectations are clear and staffing-related details are confirmed before event execution.

Venue & Event Management Expectations (40% of workload)

• Lead assigned venue shifts from setup through breakdown supervising staff overseeing front-of-house flow and helping ensure events run smoothly safely and to company standards.

• Serve as the primary on-site point of contact for clients guests vendors and contractors responding calmly and professionally to changing needs operational issues and event concerns.

• Monitor vendors contractors and staff for safety violations and compliance concernsparticularly in food service alcohol service and life safety areasand address or escalate issues promptly.

• Complete physical event work including setup breakdown resets and cleaning tasks while staying attentive flexible and responsive throughout the event.

Professional Standards & Company Expectations

• Take ownership of assigned work follow through on commitments and communicate proactively when support or clarification is needed.

• Represent High Spirits Hospitality with professionalism and reflect our brand values in your work communication decision-making and service to others.

• Communicate quickly and professionally with clients guests teammates vendors and partners recognizing that some work-related communication may occur after hours due to the event-based nature of our business.

• Handle client vendor and employee concerns with professionalism sound judgment and timely escalation when needed.

• Support a positive inclusive and accountable work environment that aligns with our company culture and standards.

• Be dependable solutions-focused and adaptable as business needs priorities and event conditions change.

• Use company technology communication platforms and digital systems consistently accurately and responsibly to complete your work and stay informed.

• Submit digital documents reports checklists receipts and other required records accurately and on time.

• Attend required company meetings trainings and check-ins as scheduled and come prepared to actively participate.

• Stay well-versed in company offerings policies safety standards and service expectations and follow updates as they are communicated.

• Handle company client and employee information with professionalism discretion and appropriate confidentiality.

• Follow all applicable laws licensing requirements and company procedures related to your work including safety sanitation alcohol service and workplace conduct standards.

• Use company property equipment and workspaces responsibly and help maintain them in clean organized working condition.

• Support alcohol service or alcohol-related event duties as needed in accordance with company policy and applicable law.

• Maintain a professional appearance and present yourself in a way that reflects our hospitality standards and brand.

• Perform other duties and support additional shifts or assignments as needed based on business needs.

Typical Schedule

This role combines a recurring responsibility area with event-based venue work. Each Event Assistant typically owns one designated rotation area for approximately 2025 hours per week of administrative work while also working event shifts and supporting general operations as needed. Rotation assignments are expected to change about every 6 months so team members can gain experience in other areas of the company.

Because event schedules vary week to week flexibility is essential. Evening and weekend work will be a regular part of the role and event volume is seasonal with peak periods typically occurring March-May and September-December. This position is intended to create a strong foundation for promotion opportunities as planning sales operations and venue leadership roles open up.

Success in This Role Looks Like

• Assigned rotation work is completed accurately on time and with strong follow-through.

• Venue shifts are managed professionally with strong attention to guest experience safety and execution.

• Team members demonstrate growing knowledge across multiple departments and become more capable each rotation.

• Problems are identified early communicated clearly and handled with maturity urgency and teamwork.

• The role develops a reliable internal pipeline for future advancement into planning sales operations or management positions.

Advancement

We are committed to developing our team members and creating clear opportunities for growth. Each position includes a customized Career Road Map that outlines the skills experience and performance standards needed to advance. We want every team member to understand what growth can look like hereand exactly what it takes to earn it. The natural progression for this role is to grow into an Event Specialist Operations Coordinator or sales position though opportunities in other roles or departments may also be available based on business needs and individual strengths.

Compensation & Benefits

• This is a non-exempt position that pays $18-$23 an hour depending on the shift and assignment.

• May be eligible to receive tips for certain shifts or assignments.

• Health insurance stipend through our Blue Cross ICHRA plan.

• Eligible to enroll with Palmetto Proactive Healthcare for just $30 a month.

• Accrued Paid Time Off and Paid Holidays.

• Paid parental leave with a flexible return-to-work program.

• Eligible to participate in our Employee Referral Bonus programs.

• Weekly pay.

Job requirements

We are looking for someone with the experience drive and heart to thrive in a fast-paced people-centered role. To be successful you should:

• Have 1 years of experience in a relevant role specifically in hospitality or event planning. Some food & beverage experience is preferred.

• Lead with respect and inclusivitywe proudly serve clients of all backgrounds identities beliefs and relationships and team members must be able to support all clients with professionalism and care.

• Bring remarkable leadership skills and the ability to guide clients and teammates with confidence.

• Be comfortable using Microsoft Office tools and other technology to stay organized and efficient.

• Be comfortable using CRM proposal and communication tools to maintain accurate sales records client notes and follow-up activity.

• Be able to communicate clearly and professionally in English both verbally and in writing to perform the essential functions of the role.

• Be highly organized analytical and ready to tackle challenges with creative problem-solving.

• Present yourself professionally and confidently in client meetings venue tours networking events and on-site event support roles.

• Have the flexibility to work frequent evenings and weekends to accommodate client needs.

• Be comfortable serving in frequent on-site event leadership roles including venue management wedding coordination or assistant coordination support.

• Be at least 21 years old due to alcohol service.

• Have a valid drivers license and reliable vehicle for daily travel between venues and our corporate office.

• Have a cell phone with voice text and data capabilities available for work use.

• Be able to perform the essential functions of the role with or without reasonable accommodation including standing and walking for extended periods and occasionally lifting or carrying up to 50 lbs.

• Hold a high school diploma or GED. A college degree is not requiredwe care more about your experience and attitude.

• Be able to successfully pass a background check consistent with applicable law and the requirements of the role.

• Be able to successfully pass a drug screening consistent with applicable law and company policy.

• Must be authorized to work in the United States.

• Maintain a SC Alcohol Server Certificate & ServSafe Food Handler Certificate.

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Required Experience:

Junior IC