Associate Customer Service Representative

Daytime Customer Service Associate

At Chick-fil-A, our Front of House Team Members are the face of our restaurant and the heart of our guest experience. You play a vital role in creating moments of care, connection, and hospitality for every guest who walks through our doors.

Position Type:

• Full-Time and Part-Time Positions Available
• Flexible Hours between 5:30 AM-5 PM
• Starting Wage Range: $12.50-$16
• Must be able to maintain a minimum of 15 hrs per week

Create Remarkable Guest Experiences

• Greet every guest with genuine hospitality and a positive attitude
• Take orders with accuracy, enthusiasm, and attention to detail
• Operate the POS system efficiently while maintaining a personal connection
• Ensure each order is accurate, fresh, and delivered promptly
• Maintain a sense of urgency while keeping quality and friendliness top of mind

Maintain a Clean & Welcoming Environment

• Keep dining areas, front counter, and condiment stations clean and inviting
• Refresh and reset tables to create a great experience for every guest
• Uphold high standards of cleanliness and food safety

Work as a Team and Live Out Our Values

• Support and encourage fellow Team Members in a fast-paced environment
• Communicate clearly and positively with leadership and peers
• Demonstrate integrity, kindness, and a servant's heart
• Represent the Chick-fil-A brand with professionalism and positivity

What We're Looking For

• A genuine desire to serve others
• Strong communication and teamwork skills
• Ability to thrive in a fast-paced environment while multitasking
• A positive attitude and coachable spirit
• Must be able to stand for up to 8 hours and lift up to 40 lbs.
• Must be 16 years of age or older

Team Member Benefits

• Sundays off
• Food Discounts
• Free College Tuition through University of the Cumberlands (must maintain at least 25 hours a week)
• Career Advancement & Management Opportunities

Full-Time Team Member Benefits

• Health Insurance
• Child Care Assistance
• 401K with up to 4% match (must be over 21)

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• 401(k) matching
• Referral program
• Employee discount

Chick-fil-A - Fruitville Pike 1579 Fruitville Pike, Lancaster, PA, 17601